QuinStreet · 19 hours ago
Production Support Engineer
United States
Full-time
Remote
Mid Level
$80K/yr - $100K/yr
3+ years expQuinStreet is a pioneer in powering decentralized online marketplaces, and they are seeking a Production Support Engineer to ensure the reliability, performance, and quality of their platform in production. The role involves monitoring live systems, resolving issues, and validating new features and fixes through rigorous testing.
AdvertisingInternetMarketing
Responsibilities
Monitor production systems and proactively identify performance or functional issues
Investigate and resolve incidents, working closely with development, QA, and Operations teams
Validate hotfixes and deployments in real-time
Perform root cause analysis and document findings for continuous improvement
Execute manual and automated QA tests for hotfixes, releases, and new features
Validate workflows involving applicants, contractors, and lenders
Ensure data integrity and compliance across integrations (e.g., credit checks, lender APIs)
Act as a technical liaison for customer support teams. Investigate user-reported issues and provide timely resolutions
Maintain and improve alerting, logging, and dashboard systems
Participate in release planning and post-deployment verification
Qualification
Required
3+ years in Production Support, preferably in fintech or marketplace platforms
SQL proficiency for debugging data issues
Unix Logs debugging for diagnosing issues in real-time
Strong troubleshooting skills and experience with tools like Jira, and Postman
QA knowledge including test case creation, execution, and automation
Familiarity with CI/CD pipelines and release management
Experience with multi-role platforms and user journey validation
Excellent communication and documentation skills
Preferred
Experience in home improvement, lending, or financial services platforms
Understanding of compliance standards
Exposure to Agile/Scrum methodologies
Benefits
Health care benefits
Retirement benefits
Paid sick leave
Parental leave
Paid time off
Vacation benefits
Any other tax-reportable benefits
Company
QuinStreet
QuinStreet is an online performance marketing company providing technologies for businesses to identify their targeted audiences.
501-1000 employees
H1B Sponsorship
QuinStreet has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (24)
2024 (31)
2023 (19)
2022 (40)
2021 (22)
2020 (14)
Funding
Current Stage
Public CompanyTotal Funding
$190MKey Investors
MUFG Bank
2026-01-02Post Ipo Debt· $150M
2010-02-11IPO
2007-03-15Series Unknown
Leadership Team
D
Douglas Valenti
CEO & Founder
Recent News
MarketScreener
2026-01-05
2026-01-03
Coverager - Insurance news and insights
2025-12-24
Company data provided by crunchbase