Cascade Energy · 19 hours ago
Senior Administrative Program Specialist
Cascade Energy is a leading provider of energy efficiency, energy management, decarbonization, and sustainability solutions for various sectors. They are seeking a Senior Administrative Program Specialist to provide support services, manage invoicing, and develop workflows for energy management programs, while collaborating with internal and external teams to enhance customer satisfaction and achieve performance goals.
EnergyRenewable EnergySolar
Responsibilities
Provide overall support to the Business Unit. Assist with identification and implementation of improvements to existing internal processes
Manage invoicing process for corporate energy management and customer direct work
Develop services and proposals with assigned customer teams
Develop and maintain project workflows for utility program work and corporate energy management work as needed
Assist with new team members onboarding, including coordinating with internal teams for training. Identify and implement opportunities to continuously improve this process
Provide support for starting up and executing energy/decarbonization programs with single to multi-site industrial clients
Track, report, and recommend programs services to achieve customer performance goals
Track, and administrate the delivery of contracted services, achieving targets, and budgets
Collaborate with other members of the CEM team to continuously improve processes, drive performance and maximize savings for our customers
Partner with the Gazebo/IT team in the delivery of existing Energy Management and Information Systems
Contribute to the growth of the business through new and existing customers
Continuously evolve and implement program services that will result in long-term customer satisfied customers
Qualification
Required
Associates degree or higher with preference for business, finance, engineering, or other applicable degree
4+ years of work experience in a technically focused, customer service role
Previous experience managing multiple customers and programs across multiple locations
Previous experience supporting multiple customers and programs across national and international locations
Experience communicating with, and reporting to, individuals throughout an organizational hierarchy
Preferred
Previous experience with continuous improvement programs desirable
Experience in the energy industry is preferred
Current Certified Energy Manager (CEM), or eligible to obtain certification
Benefits
Health, dental, and vision coverage
Flexible spending and health savings account options that include employer contributions
Life insurance
Short- and long-term disability coverage
Paid parental leave
401(k)-retirement plan with a guaranteed 3% employer contribution
Employee Stock Ownership Plan (ESOP)
Annual cash performance bonuses
Paid vacation and sick time
$500 contribution that can be applied to an HSA, FSA, or Lifestyle Spending Account
Company
Cascade Energy
At Cascade Energy, we believe in better.
Funding
Current Stage
Growth StageRecent News
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