CreditAssociates · 14 hours ago
IT Network and Systems Engineer
Plano, TX
Full-time
Hybrid
Entry, Mid Level
2+ years expCreditAssociates is a premier debt resolution company providing a fresh financial start for individuals with overwhelming debt problems. They are looking for an IT Network and Systems Engineer to join their growing team, focusing on implementation, troubleshooting, and support in a hybrid environment that includes cloud technologies and Microsoft 365.
AdviceDebt CollectionsFinancial Services
Responsibilities
Assist with AWS cloud administration. (IAM, EC2, S3 and monitoring)
Support Microsoft 365 administration (Exchange Online, Teams, SharePoint permissions)
Manage Active Directory in a hybrid environment
Install, configure and maintain network components such as switches, firewalls and wireless access points
Provide support for issues from the help desk (servers, network connectivity, cloud services)
Handle user onboarding and offboarding and account provisioning across AD and M365
Perform routine system checks, backups, and patching activities
Assist with security tools (endpoint protection, MFA, vulnerability scans)
Maintain and troubleshoot endpoints (laptops, desktops) and installed software, ensuring compliance with company standards
Document processes and maintain accurate system records
Troubleshoot hardware and software errors, document problems and resolutions, prioritize problems, and assess impact
Qualification
Required
Associate or bachelor's degree in computer science, Information Technology, System Administration, or related field, or equivalent experience
2 - 3 years of experience in IT systems/network engineering or administration
1 - 2 years of AWS cloud administration experience
1 - 2 years of experience providing helpdesk troubleshooting and problem solving
Strong knowledge of systems and network fundamentals (software, hardware, firewalls, VPNs, switches)
Strong Knowledge of endpoint management (Windows laptops/desktops, installed applications, patching)
Strong troubleshooting skills and willingness to learn
Understanding of IT security basics (patching, MFA, antivirus, penetration testing)
Preferred
Experience with scripting and automation tools are a plus
Certifications like CompTIA+, CCNA, AWS Cloud Practitioner, or Microsoft 365 Fundamentals are a plus
Benefits
Excellent benefits, including Medical, Dental, Vision and company paid Life Insurance
Generous 401k plan with aggressive company match
Company
CreditAssociates
At CreditAssociates® we have a passion for helping people break the cycle of endless debt, and with over 17 years of experience in the industry, we’re pretty good at it! We’ve helped thousands of clients get out of debt for less than what they owe, in as little as 12-36 months.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase