Signature Health, Inc. · 11 hours ago
Program Manager, Gambling Treatment & Prevention
Maple Heights, OH
Full-time
Onsite
Senior LevelSignature Health, Inc. is dedicated to providing integrated healthcare for individuals with mental illness and addiction. The Program Manager will lead the Problem Gambling Treatment and Prevention Services, offering clinical oversight and administrative leadership to ensure high-quality care and community engagement.
Health CareMental Health
Responsibilities
Oversee daily operations of the Problem Gambling treatment program and prevention team to ensure safe, effective service delivery
Provide program oversight and support in clinical and community settings (Signature Health sites, schools, jails, coalitions, events)
Train and supervise treatment and prevention staff; monitor performance using technology and metrics; document progress through logs and reviews
Lead team meetings and process improvement initiatives; collaborate with leadership for alignment and efficient operations
Support recruitment, onboarding, training, evaluations, and corrective actions per policy
Provide clinical direction to 20+ clinicians for evidence-informed screening, assessment, referral, and treatment; deliver interim direct services as needed
Conduct screenings, assessments, and therapy (individual, group, family) for adults and children; manage referrals, waitlists, and outcomes reporting
Plan, coordinate, implement, and evaluate prevention initiatives informed by community needs; expand education programs and training resources
Represent Signature Health in coalitions and partnerships; build relationships with schools, jails, and community organizations to broaden prevention reach
Collaborate on outreach strategies (press releases, brochures, mailings, speaking engagements) to increase awareness and engagement
Oversee grant-funded programming; ensure deliverables, compliance, and reporting timelines while remaining within approved budget; identify and support new funding opportunities
Support grant writing, data collection, reporting accuracy, and budget performance
Ensure documentation meets Medicaid and regulatory standards; conduct peer reviews, utilization reviews, and quality assurance
Monitor compliance with CARF, Ohio Department of Behavioral Health Services, and professional standards; support audits and corrective actions
Model ethical practice, confidentiality, crisis management, and safety protocols; ensure staff operate within scope and competency
Qualification
Required
Masters Degree required
Valid unencumbered, LISW-S, LPCC-S, or IMFT-S license in the state of Ohio required
American Heart Association (AHA) Basic Life Support (BLS) certification required
High proficiency with computer software including but not limited to health information management system, billing software, insurance websites, and Microsoft Office
Demonstrated ability to provide clinical and administrative supervision to multidisciplinary behavioral health and prevention teams
Strong working knowledge of problem gambling treatment and prevention, including best practices for screening, referral pathways, and evidence-informed care
Knowledge of adolescent and adult substance use trends and prevention/treatment best practices (alcohol, tobacco, and other drugs), with ability to integrate AOD and problem gambling prevention efforts
Experience managing grant-funded programming, including compliance monitoring, deliverable tracking, data collection, and reporting
Working knowledge of documentation and compliance expectations tied to behavioral health service delivery and prevention initiatives (e.g., accrediting/regulatory standards and audit readiness)
Strong public-facing communication skills, community relationship-building, and ability to represent agency leadership professionally
Ability to coach, train, and develop staff toward competency (including treatment and prevention competency development), consistent with licensing board expectations and agency policy
High ethical standards, sound judgment in complex situations, and comfort leading through crisis response, risk management, and continuous improvement
Preferred
Experience with Problem Gambling and/or Prevention work preferred
Experience in public speaking or training preferred
Benefits
Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more
Robust earned paid time off program (PTO)
Federal Loan Forgiveness Program (available on eligible roles)
Professional Development Support
Company
Signature Health, Inc.
Signature Health is a mental health care company providing psychiatry, case management, and counseling services.
Founded in 1994
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jonathan Lee
Pres. & CEO
Ann Mason
Chief Operating Officer
Company data provided by crunchbase