AAA Washington · 9 hours ago
Senior Manager, Product Engineering
AAA Washington is a trusted service provider that has been serving its members for nearly 120 years. The Senior Manager, Product Engineering role involves overseeing the enterprise architecture and leading a team of architects and developers to enhance AAA's platforms and applications while ensuring compliance with standards.
Consumer Services
Responsibilities
Collaborate with project management to inform the vision, strategy, capabilities, and roadmaps for our software products, platforms, and enterprise architecture
Collaborate with the Project Management Office to establish and follow standards and practices for effective and safe delivery of product, platform and application enhancements
Establish and enforce best practices, processes, and standards for agile software engineering, including code review, testing, documentation, and Development Operations (DevOps)
Oversee the design, implementation, and optimization of Data Management and Architecture, including data pipelines (data ingestion, processing, storage, analysis, and deployment), data storage, APIs, AI & ML models, data streaming, reporting, and analytics. Ensure data quality, security, privacy, governance, and compliance throughout the data lifecycle
Oversee the architecture, design, customization and delivery of our software products and enterprise cloud platforms ensuring that they meet all functional, architectural, and compliance requirements
Evaluation of new technologies, tools, and frameworks that can advance the technical architecture or features of our products
Provide expert technical support for our strategic platform partnerships and innovation initiatives
Advise and guide IT, Digital, and business teams responsible for systems and platform management and administration ensuring compliance with architectural, development operations, testing, and delivery standards and practices
Collaborate with other AAA Clubs and AAA Inc. to help advance the overall enterprise architecture and capabilities of the AAA Federation
Contributes to a positive team dynamic through respectful interactions, positive contributions, and active collaboration to achieve department and organizational goals
Incorporates AAA’s vision, mission and values in day-to-day activities and behaviors; guides and motivates others to remain committed to AAA’s vision mission and values
Provide direct supervision to all architects, software development staff, and lead engineers
Responsible for developing people, improving processes, reducing costs, monitoring quality, delivering results against established objectives, and ensuring a high level of service to internal and external customers
Manages assigned employees by recruiting, selecting, orienting, training, coaching, developing, counseling, and disciplining employees; planning monitoring, appraising, and reviewing employee job contributions; maintaining compensation, resolving problems, and implementing change
Qualification
Required
Bachelor's Degree in Computer Science, Software Engineering, or related field or equivalent experience
Minimum 10 years' experience in full stack software engineering
Minimum 10+ years' experience in leading software development using agile processes such as Scrum
Minimum 5+ years' experience with cloud platform administration (IaaS, PaaS, or Saas)
Minimum 6+ years' experience in IT Management role with at least 3 years in senior-level management
Thorough understanding of software development principles, architecture, and best practices
Familiar with a wide range of technologies and have expertise in one or more areas, such as .NET, Azure, or other cloud platforms, databases, and front-end frameworks
Ability to understand the business context in which software solutions are developed and align the technical architecture and design decisions with the company's strategic goals, objectives, and budgets
Ability to manage complex enterprise projects, including the planning, execution, and monitoring of their success
Excellent written and verbal communication skills
Strong problem-solving skills
Highly effective facilitation and project management skill sets
Experience successfully collaborating professionally and diplomatically with diverse stakeholders
Ability to establish, nurture, and optimize key internal and external partnerships and influence organizational change
Preferred
Experience with DevOps tools and processes (e.g. Azure DevOps, Terraform, GitHub Actions)
Experience with relational databases (e.g. SQL Server, MySQL)
Experience with Data Management platforms and processes (e.g. SQL Server Suite, Tableau, MDM, Governance)
Experience with enterprise cloud platforms (e.g. Salesforce / Mulesoft, Microsoft Dynamics ERP)
Benefits
Health insurance (medical, vision, dental and prescription drug)
Up to 22 days of Paid Time Off (PTO) in the first year
Eleven paid holidays in addition to PTO
401(k) with Employer Match
Life, Short-Term Disability and Long-Term Disability insurance
Flexible Spending Accounts
4 Hours of Volunteer Time Off per year
On-Demand Pay / Earned Wage Access
Free Premier RV AAA Washington Membership
Travel, Insurance, and Membership Discounts and Perks
Paid, on-going training throughout your career
THRIVE wellness program
Tax-advantaged commuter benefit
Free parking
Financial Literacy Education
Company
AAA Washington
AAA offers 24-hour emergency road service, plus travel and insurance services
Funding
Current Stage
Late StageRecent News
The Business Journal
2025-08-30
2025-07-19
Business Standard India
2025-03-19
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