State of Indiana · 21 hours ago
Communications Analyst
Indianapolis, IN
Full-time
Onsite
Mid Level
$55K/yr - $55K/yrThe State of Indiana is one of the largest employers in the state, offering a range of opportunities across various agencies. The Communications Analyst role involves coordinating technology systems and ensuring effective communication for public safety professionals, contributing to community safety and security.
GovernmentInformation ServicesOnline Portals
Responsibilities
Coordinates and facilitates timely repairs ensuring the availability of technology related systems and office equipment
Ensures agency employees are equipped with the necessary wireless communications including cellular phones, pagers, PDA’s, etc
Makes recommendations for purchases concerning data communications and telephony systems and equipment and services
Participates in the development of communications and telephony technical standards and policies
Recommends and facilitates quality improvement efforts
Tests, adjusts and troubleshoots equipment
Promotes the utilization of technical services to resolve business issues within the agency
Participates in the development of communications and telephony requirements based on customer needs
Serves as consultant to agency employees on how to use and program communications and telephony equipment
Qualification
Required
Extensive knowledge of voice and data communications analysis and design techniques, IP Telephony products and network
Advanced knowledge of PBX/Key systems, ACD, IVR and other telephone technical problems and solutions
Advanced knowledge of state procurement policies, procedures and standards
Thorough knowledge of structured cabling systems and industry standards including outside cable plant, horizontal and station cabling
Considerable knowledge of pagers, cellular phones and similar wireless devices
Extensive knowledge of all guidelines, policies and procedures related to data and voice services
Working knowledge of electrical circuits
Ability to read, understand and interpret complex manuals and blueprints
Ability to identify and resolve problems or develop creative solutions when necessary
Effectively communicate, both orally and in writing
Able to perform essential functions with or without reasonable accommodation
Benefits
Three (3) medical plan options (including RX coverage) as well as vision and dental plans
Wellness Rewards Program: Complete wellness activities to earn gift card rewards
Health savings account, which includes bi-weekly state contribution
Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
Two (2) fully-funded pension plan options
A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
Up to 15 hours of paid community service leave
Combined 180 hours of paid vacation, personal, and sick leave time off
12 paid holidays, 14 on election years
Education Reimbursement Program
Group life insurance
Referral Bonus program
Employee assistance program that allows for covered behavioral health visits
Qualified employer for the Public Service Loan Forgiveness Program
Free Parking for most positions
Free LinkedIn Learning access
Company
State of Indiana
State of Indiana is the government website that provides information, services, news, and events related to Indiana.
Founded in 1816
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Pamella Cook
Chief Financial Officer
Annie Frischkorn
Senior Human Resources Business Partner
Recent News
2025-11-08
2025-08-13
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