Raymond Storage Concepts, Inc. · 19 hours ago
Accounts Receivable Specialist
Raymond Storage Concepts is a leading provider of customized material handling solutions, dedicated to warehouse and fleet optimization. The Accounts Receivable Specialist’s primary objective is to ensure the prompt payment of invoices while establishing professional working relationships to maintain customer satisfaction.
AutomotiveManufacturingTransportation
Responsibilities
Receive all types of payments from customers and enter cash receipts into the EBS accounting system
Monitor the age of invoices and make collection calls on equipment, parts, rental and service invoices in a timely manner
Review status of delinquent accounts and contact customers by phone and e-mail to determine reason for overdue payment and review terms of sales, service or credit contracts
Reconcile customer disputes as they pertain to payment of outstanding balances, and request customer refunds or adjustments as necessary
Ensure unapplied credits are identified on a timely basis and cleared against outstanding receivable balances as deemed appropriate by customer
Communicate credit risks or bad debt information to manager upon discovery
Record information about financial status of customer and status of collection efforts
Sort and file correspondence as appropriate
Work with internal departments to maintain payment terms on individual accounts and accelerate the collection process
Onboard new customers by setting up in EBS and Billtrust, setting up proper ship to and tax status for each location, and complete customer questionnaires and/or registration for portals
Identify and track upcoming large dollar orders
Work with Sales and Service Coordination teams to ensure invoicing is completed correctly and timely
Identify and track all retainers for our Dock and Door division
Assist with backup phone coverage as needed
Assist with other projects as needed
Qualification
Required
High school diploma or equivalent required
3+ years of experience in accounts receivable or business-to-business (B2B) collections required
Strong grasp of Microsoft Office software, primarily Outlook, Excel and Word
Strong 10-key and keyboarding skills
Positive attitude towards customer service with good written and verbal communication skills
Problem solver and team player
Excellent organizational and time management skills, with attention to details
Ability to prioritize and manage multiple tasks
Benefits
Competitive benefit package including medical, dental, vision, life & disability
Company paid Short-term disability insurance
401k retirement plan with company match
Employee Discount Program
Volunteer Time Off
Paid Time Off
Referral Bonus
Fun, competitive & team-oriented company culture