East Bank Club · 14 hours ago
Women's Locker Room Receptionist
East Bank Club is a community-focused organization dedicated to providing excellent service. The Women's Locker Room Receptionist is responsible for greeting and assisting members, ensuring their needs are met in a timely manner, and maintaining a welcoming environment.
CommunitiesFinancial ServicesFitness
Responsibilities
Responding to needs within the locker room and partnering with other departments to ensure they are addressed
Assigning and assisting members with locker rentals and locker room amenities
Assisting member with spa appointment bookings and checking out products
Answering phones: responding to inquiries and booking service appointments
Exhibit excellent customer service skills at all times
Complete job duties at times multitasking
Maintain a clean and organized workspace for the reception associates
Handle difficult situations in a calm manner while remaining professional
Communicate effectively with team members and management
Performing regular locker room walk throughs
Qualification
Required
Similar experience preferred
Great communication skills with the ability to handle difficult situations
Must be available to work various shifts & holidays (early mornings, late evenings and weekends)
Must be able to work well in a team setting
Great organizational and time management skills
The physical demands include, but are not limited to, standing, sitting, walking, lifting, carrying, reaching, handling, kneeling, crouching and bending
Benefits
Paid Time Off
401(k) with company match up to 3%
Value Sharing (Profit sharing)
Holiday Bonus
Paid Parental Leave
Comprehensive health, vision, and dental insurance
HSA and FSA enrollment options
Short- & Long-Term Disability options
Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage
Long-Term Care options: Coverage up to 50% of annual income
Accident and Critical Illness Insurance
EAP (Employee Assistance Program)
Pet Insurance through MetLife
Free workout privileges
Employee discounts in the Pro Shop, Spa & Salon services and in the Market
Parking and transit benefits (pre-tax deduction)
Access to Tickets at Work discounts
Tuition reimbursement
Company
East Bank Club
East Bank Club opened its doors on December 15, 1980 with 3,000 members and 100 employees. At that time, building an exercise, recreation