JBT Marel · 13 hours ago
Field Service Technician
Lakeland, FL
Full-time
Onsite
Mid Level
3+ years expJBT Marel is one of the largest solutions providers to the global food processing industry, offering unique technology and a competitive benefits package. The Field Service Technician will be responsible for customer site installation, commissioning of equipment, training, service, and preventative maintenance, while also providing in-house support when not on-site.
Food and Beverage
Responsibilities
The Field Service Technician will be responsible for the customer site installation and commissioning of equipment, as well as training, retrofits, service, and preventative maintenance
Projects will vary in length between a few days to 4 weeks
When not at customer locations, Field Service Technicians are responsible for platform testing, customer support, and in-house support of other departments
Participate and complete all required training including assigned training at domestic and international locations
Proactively perform maintenance with independently responsible on JBT Marel's leased equipment as directed by Service Supervisor and/or Service Manager
Perform maintenance on customer owned equipment withing scope of JBT Marel's responsibility
Be willing to travel as requested by supervisor or required to perform job expectations
Carry a company-provided cell phone at all times in the event of customer emergency
Available for emergency calls 24 hours
Available to work up to 12 hours per day, 7 days per week
Must have valid HI driver's license within 3 months of assignment to customer plant
Keep JBT Marel vehicle clean and maintenance up-to-date
Willing to accept other job tasks assigned by Service Manager or direct supervisor
Project proper image of self and JBT Marel
Able to provide own hand tools
Able to work independently
Communicate all issues in a timely manner to supervisor and/or Service Manager
Prevent customer downtime due to failure of JBT Marel's leased equipment at customer's plant
Performing calibration of JBT Marel's leased and sold equipment and automation systems
Maintain parts inventory for leased equipment, including GMS updates, placing parts orders, and report shortages in orderly organized stockroom
Timely submit any reports to JBT Marel and customer as directed by the Service Manager
Assist in the installation of equipment
Manage equipment overhauls, on sold and leased equipment, to JBT Marel and customer standards and completed within a timely schedule
Work closely with all JBT Marel departments to assure that we maintain good communication from the customer site to JBT Marel
Promote and maintain a positive business relationship with customer to keep open productive relationship for the advancement of JBT Marel's brand and reputation
Maintain professional standards by observing all customer specific regulations and rules including safety and personal conduct items
Gain and have knowledge of customer's leased and sold equipment that is used in the citrus processing, cleaning, sterilizing, and filling operations
Attend customer meeting regarding operation of juice room and related equipment
Report all opportunities for sales to Service Manager and Sales Director
Qualification
Required
3+ years of experience in a Field Service Technician capacity, preferred
AS, AAS, or equivalent education/work experience
Be willing to travel as requested by supervisor or required to perform job expectations
Carry a company-provided cell phone at all times in the event of customer emergency
Available for emergency calls 24 hours
Available to work up to 12 hours per day, 7 days per week
Must have valid HI driver's license within 3 months of assignment to customer plant
Keep JBT Marel vehicle clean and maintenance up-to-date
Willing to accept other job tasks assigned by Service Manager or direct supervisor
Project proper image of self and JBT Marel
Able to provide own hand tools
Able to work independently
Communicate all issues in a timely manner to supervisor and/or Service Manager
Prevent customer downtime due to failure of JBT Marel's leased equipment at customer's plant
Performing calibration of JBT Marel's leased and sold equipment and automation systems
Maintain parts inventory for leased equipment, including GMS updates, placing parts orders, and report shortages in orderly organized stockroom
Timely submit any reports to JBT Marel and customer as directed by the Service Manager
Assist in the installation of equipment
Manage equipment overhauls, on sold and leased equipment, to JBT Marel and customer standards and completed within a timely schedule
Work closely with all JBT Marel departments to assure that we maintain good communication from the customer site to JBT Marel
Promote and maintain a positive business relationship with customer to keep open productive relationship for the advancement of JBT Marel's brand and reputation
Maintain professional standards by observing all customer specific regulations and rules including safety and personal conduct items
Gain and have knowledge of customer's leased and sold equipment that is used in the citrus processing, cleaning, sterilizing, and filling operations
Attend customer meeting regarding operation of juice room and related equipment
Report all opportunities for sales to Service Manager and Sales Director
Benefits
We have competitive health and welfare benefits and more!
Three options of medical coverage through United Healthcare
Two options of dental coverage through Delta Dental
Vision coverage through VSP
Paid holidays
Paid vacation
Company paid Short Term Disability, Long Term Disability, and Life Insurance
401(k) retirement plan with company match - up to 6.5%
Tuition Reimbursement (•eligible after 2 years)
Employee discounts on products and services like event tickets, personal cell phone service, car insurance, and more
Company
JBT Marel
JBT Marel is a leading global provider of equipment, integrated technology, and services to the food and beverage industry.
10001+ employees
H1B Sponsorship
JBT Marel has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
Funding
Current Stage
Late StageRecent News
MarketScreener
2025-11-03
Morningstar.com
2025-10-16
Company data provided by crunchbase