Corona Animal Emergency Center · 2 hours ago
Client Service Representative
Corona, CA
Full-time
Onsite
New Grad, Entry LevelCorona Animal Emergency Center is dedicated to providing exceptional care for pets and compassionate service for their families. As a Client Service Representative, you will be the first point of contact for clients, assisting with patient check-ins and payments while ensuring seamless communication between clients and the medical team.
Veterinary Services
Responsibilities
Warmly welcome clients and assist with patient check-ins and payments
Communicate clearly between clients and our medical team to ensure seamless care
Recognize and prioritize critical cases with professionalism and urgency
Process payments and explain financial options such as CareCredit and Scratch Pay
Maintain accurate records and ensure compliance with hospital policies
Keep the reception area organized, clean, and ready for every client
Support grieving clients with compassion and discretion
Collaborate closely with veterinary staff to deliver exceptional service and care
Qualification
Required
High school diploma or equivalent
Experience in customer service (veterinary, medical, or emergency setting preferred)
Confidence managing stressful or emotional situations with empathy and professionalism
Strong multitasking, problem-solving, and communication skills
Reliable, adaptable, and ready to work evenings, weekends, and holidays as part of our emergency care team
Preferred
Experience in customer service (veterinary, medical, or emergency setting preferred)
Familiarity with EzyVet, PayJunction, or similar software a plus
Benefits
Competitive pay
Opportunities for training and advancement
Company
Corona Animal Emergency Center
We save lives - so you can have more love, more life, and more memories together.
Founded in 2020
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Jack Beshai, DVM
Co-Founder
Company data provided by crunchbase