Waste Connections · 1 hour ago
Customer Service Representative
Fort Collins, CO
Full-time
Onsite
Entry Level
$18/hr - $20/hr
1+ years expWaste Connections is looking for a high energy Customer Service Representative to join their team in Fort Collins, Colorado. The role involves resolving customer disputes, recording information, and providing excellent service in a fast-paced environment.
Environmental ConsultingEnvironmental EngineeringRecycling
Responsibilities
Works in conjunction with other departments to resolve customer disputes and demonstrates the ability to become proficient in the use of proprietary operational system
Interviews customers and records interview information into computer for customer service, talks with customers by phone and in person, to receive orders for installation, turn on, discontinuance, or change in service
Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders
Delivers services to customers in a manner that promotes goodwill. Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints
Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services
Qualification
Required
Ability to read, write, comprehend and communicate in English
Typing and 10-key skills are required
Preferred
1 year of Phone Customer Service experience preferred
Experience with MS Word, Excel, and Email preferred
Benefits
Competitive pay, plus incentive bonuses that are paid out monthly!
Company
Waste Connections
Waste Connections is an integrated solid waste services company that provides solid waste collection.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.71B2025-05-28Post Ipo Debt· $500M
2024-06-11Post Ipo Debt· $363.5M
2024-02-15Post Ipo Debt· $750M
Leadership Team
M
Mary Whitney
EVP - CFO
C
Colin Wittke
Vice President – Sales
Recent News
2025-10-21
2025-10-21
2025-09-24
Company data provided by crunchbase