Miller Industries · 1 day ago
Senior HR Generalist
Ooltewah, TN
Full-time
Onsite
Mid, Senior Level
$80K/yr - $90K/yr
5+ years expMiller Industries is the World’s Largest Manufacturer of Towing and Recovery Equipment, known for their innovative and high-quality products. The Senior HR Generalist serves as a strategic partner across the organization, supporting core HR functions including recruitment, employee relations, and performance management.
Transportation
Responsibilities
Manage full cycle recruiting for hourly, skilled trades, and professional roles, ensuring an inclusive and efficient hiring process
Partner with managers to define staffing needs, review job descriptions, and maintain updated role documentation
Coordinate job postings, applicant screening, interviewing, and selection
Support internship, career fair, and community partnership recruiting initiatives
Lead structured onboarding programs and new hire orientation to ensure a smooth transition and strong first-year experience
Serve as the designated backup to the HR Manager for employee relations investigations, ensuring continuity, timely follow up, and consistent application of policies when complex or sensitive issues arise
Serve as a trusted resource for employees and leaders by addressing concerns, resolving conflicts, and promoting a positive and respectful work environment
Conduct investigations into employee issues, policy violations, and workplace concerns
Coach managers on effective feedback, documentation, and performance improvement processes
Promote consistent application of company policies and practices across departments
Support the performance review cycle, goal setting, corrective action, and development planning
Assist leaders with talent assessments, succession discussions, and skills gap identification
Recommend and coordinate training programs to strengthen leadership capability and workforce skill development
Administer benefits programs (health, dental, vision, disability, life insurance, 401(k)), serving as the employee point of contact for benefits-related inquiries
Manage leave programs (FMLA, ADA, personal, disability, workers’ comp) ensuring compliance and timely communication
Manage workers’ compensation claims from initial incident reporting through return-to-work coordination, including communication with carriers, documentation, follow-up, and compliance with state requirements
Support compensation processes such as market pricing, internal equity reviews, offer recommendations, and pay adjustments
Partner with HRIS to maintain accurate employee data, job codes, pay grades, and organizational structure updates
Maintain working knowledge of federal and state employment laws (FLSA, FMLA, ADA, EEO, OSHA) and ensure HR practices remain compliant
Support HR audits, affirmative action reporting, and government reporting requirements
Update HR policies, procedures, and employee handbook content as needed
Maintain accurate employee records, documentation, and electronic files
Run HR metrics including turnover, headcount, time-to-fill, DEI dashboards, and workforce trends
Identify HR process gaps and propose improvements to increase efficiency and service quality
Assist with HR technology initiatives, system upgrades, workflow optimization, and automation opportunities
Contribute to cross-functional HR projects such as pay structure updates, engagement initiatives, or culture-building efforts
Support DEI initiatives through inclusive recruiting practices and employee education
Assist with employee engagement programs, communication campaigns, recognition initiatives, and surveying
Promote safety and reinforce company values in daily HR interactions
Qualification
Required
Bachelor's degree in Human Resources, Business, or related field; or equivalent experience
5+ years progressive HR experience with exposure to multiple HR disciplines (recruiting, employee relations, benefits, compliance, HRIS)
Demonstrated experience conducting employee relations investigations, including interviewing involved parties, assessing credibility, documenting findings, and recommending appropriate outcomes with fairness, consistency, and sound judgment
Working knowledge of employment laws and HR best practices
Strong computer skills, including HRIS and Microsoft Office (Excel, Word, PowerPoint)
Ability to handle sensitive information with discretion and sound judgment
Strong interpersonal, coaching, and communication skills; able to build trust and influence at all levels
Preferred
Experience in a manufacturing environment strongly preferred
SHRM CP or SHRM SCP preferred
Benefits
Medical Insurance
Dental Insurance
Company Matched 401(k)
AD&D, Disability & Basic Life – no cost to you!
Tuition Reimbursement
Professional Development programs
Career Advancement opportunities
9 paid holidays each year.
Paid Vacation
Company
Miller Industries
Miller Industries is a transportation company that offers towing and recovery equipment.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1994-08-01IPO
Leadership Team
Fontella Jones MBA
Human Resources Business Partner
Recent News
Company data provided by crunchbase