TDECU · 3 days ago
Specialist - Commercial Loan Operations
Houston, TX
Full-time
Hybrid
Mid Level
3+ years expTDECU is a credit union that is seeking a Commercial Loan Operations Specialist. This role is responsible for overseeing operational responsibilities related to the servicing of commercial loans, ensuring compliance and high service delivery standards.
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Responsibilities
Maintains current knowledge of policies, procedures, and regulations; stays updated on TDECU documentation and product requirements
Performs quality control review of closed and booked commercial loans to ensure accurate translation into the Core system based on loan documentation and approval
Identifies exceptions in commercial loan approval and closing processes, determines root causes, recommends corrective actions to resolve deficiencies, and implements operational improvements to reduce exceptions
Prepares and presents detailed exception reports to management, highlighting errors and deficiencies, and collaborates on implementing corrective measures
Ensures compliance for property tax and insurance tracking programs by initiating communication with borrowers regarding non-compliance, implementing adjustments for property tax escrow and insurance escrow, and executing the establishment, reconciliation, refund processing, and disbursement of escrow accounts
Prepares and reviews weekly delinquency and loans maturing reports, communicating with loan officers, and portfolio managers concerning findings
Performs administrative tasks such as core system account updates, release of liens, UCC renewals and terminations, and escrow processing
Processes member transactions and service requests such as payments, payment corrections, address changes, statements, and general research
Performs audits of the commercial real estate loans eligible for pledge to the Federal Home Loan Bank (FHLB)
Manages documentation stacking and file requirements set by the FHLB
Responsible for meeting minutes for various department meetings
Qualification
Required
Associate's degree in business or finance related field or an equivalent mix of education and experience required
Three or more years of commercial mortgage, banking, title company or job-related work experience preferred, including familiarity with member service and analyzing business needs
Experience with loan documentation review, compliance management, escrow administration, and insurance tracking
Knowledge of core banking systems and their functionalities related to loan operations
Ability to work both remotely and collaboratively and maintain efficiency in either environment
Strong working knowledge of relevant software including Microsoft Office, Word and Excel
Strong interpersonal communication skills and ability to establish and maintain professional communication within the team
Fluency in English and Spanish a plus
Company
TDECU
Founded in 1955, TDECU formed when a group of Dow employees pitched in $5 each to loan a friend $35 to buy a refrigerator.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
I
Isaac Johnson
President & Chief Executive Officer
Recent News
2026-01-22
2025-12-09
2025-12-04
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