ITW Pro Brands · 2 hours ago
Quality Manager
Tucker, GA
Full-time
Onsite
Senior Level
5+ years expITW Pro Brands is a company focused on quality management in manufacturing processes. The Quality Manager will oversee all quality-related aspects of the production facility, ensuring compliance with ISO standards, driving continuous improvement, and leading a team of Quality Technicians to enhance operational excellence and customer satisfaction.
ChemicalChemical EngineeringCleaning ProductsManufacturingMedicalWholesale
Responsibilities
Promotes, devises, establishes and/or improves where needed, the company’s quality procedures, standards and specifications to support QMS achievement of quality requirements
Manages, trains, and develops the Quality Department staff to support the QMS
Manages the training of all site employees in the QMS Standard Operating Procedures
Establish performance goals for all direct reports and assess performance on a continual basis by utilizing appropriate resources
Recruit, train, coach and develop high performing teams
Ensures proper utilization of talent by identifying and developing for future roles
Provides Quality oversight, including problem resolution of production processes and other business processes
Investigates non-conformances and manufacturing abnormalities, conducting root cause analysis, calculating and providing instruction on batch adjustments, and facilitating implementation of corrective and preventative actions
Is responsible for developing, gaining approval for, implementing and managing the Quality Plan
Supervises and maintains the Quality Laboratory and the Laboratory Safety and Chemical Hygiene Plan to ensure that all Quality Technicians are trained and knowledgeable on test methods, label and SDS controls and all other safety requirements and issues
Oversees development and maintenance of appropriate analytical testing instrumentation and processes in QC laboratories. Evaluates test methods to determine accuracy, consistency & relevancy. Develops new methods when required, improves current methods if necessary, and ensures minimal variation
Reports key metrics to evaluate the performance of the Quality Department such as Cost of Quality, plant accountable complaints, internal rejections, quality testing turnaround time, etc
Interfaces with other departments, customers and/or suppliers to coordinate and resolve quality related issues
Works with other departments to conduct internal quality audits
Analyzes customer concern/ complaint data to identify risks and/or areas of improvement
Initiates and leads continuous improvement projects through lean and six sigma tools
Supports the Design Control Process for New Product Development
Supports Operations team to ensure proper coverage of production operations. Act as a backup for direct reports, when required, for critical activities required to serve the customers of ITW Pro Brands
Professional represents company in a number of diverse settings including active participation in required audits and other related meetings
Foster, communicate and exemplify the values of ITW; act with integrity and trust, operate with simplicity, treat everyone with respect, take shared risk
Travel as needed for business needs
Performs other duties as assigned
Qualification
Required
Bachelor's degree in Chemistry Engineering, Physics, Biology or any related directly to Manufacturing Operations or Quality Systems
Minimum of five (5) years' experience in quality capacity in a manufacturing environment with at least two (2) years of supervisory experience required
Work experience in implementing, validating and auditing processes and procedures, preferably with experience in ISO 9001 or AS 9011
Resolving issues and reporting to regulatory agencies, customers or registration bodies
Specifying, conducting and troubleshooting analytical testing procedures
Implementation of continuous improvement methodologies and practices
Proficient in Microsoft Office programs (Word, Excel, Power Point) and Outlook
Strong written, verbal and collaborative communication skills
A familiarity or working knowledge of other regulatory agencies, acts, laws, processes and procedures etc., such as the Environmental Protection Agency and the Occupational Health and Safety Administration
Must be able to handle multiple tasks simultaneously, manage priorities and work independently as well as on a team
Commitment and willingness to strive toward achieving goals and business objectives
Acts with a sense of urgency to drive results
Possess an entrepreneurial spirit and willing to take initiative with focus on the key initiatives and opportunities for improvement and growth
Self-starter, highly motivated, follows directions well and can work with little or no supervision
Able to adapt effectively to changes in the work environment in a positive manner; able to deal with frequent change, delays, or unexpected events
Excellent communication skills with all levels of the company and customers
Able to effectively work with and through others in a collaborative environment
Takes ownership and drives positive change
Excellent verbal, written, interpersonal, communication and presentation skills with experience in working with all levels of company and outside resources
Able to adapt to changes in the work environment
Proficient time management and prioritization skills
Preferred
Experience in chemical industry or aerosol manufacturing a plus
Company
ITW Pro Brands
ITW Pro Brands is a chemical manufacturing company of cleaners, disinfectants, lubricants and corrosion inhibitors for various industries.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase