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WMH Solutions · 8 hours ago

Corporate Aftermarket Support Specialist – Service & Parts Operations

Piney Flats, TN

Full-time

Onsite

New Grad, Entry Level

WMH Solutions is a growing company that specializes in aftermarket operations. They are seeking a Corporate Aftermarket Support Specialist to support service, parts, warranty, and customer inquiries while ensuring operational efficiency across multiple branches.

Manufacturing

Responsibilities

Serve as a primary corporate support resource for branches, technicians, and customers

Troubleshoot parts, service, warranty, and equipment-related inquiries

Coordinate escalations, documentation, and OEM portal activity

Support Linde and other OEM programs, compliance, and policies

Partner with Service Managers, Parts Teams, and Regional Leaders

Track work orders, parts availability, backorders, and ETAs

Support PM programs, service scheduling, quoting, and contract maintenance

Monitor fleet health, uptime, and preventative maintenance compliance

Support standardization across service, parts, and warranty workflows

Assist with KPI tracking, reporting, and operational improvements

Coordinate technician onboarding and OEM training schedules

Track EHS, OSHA, and safety compliance in partnership with corporate leadership

Qualification

Service operationsParts coordinationWarranty processesCustomer supportTechnical supportOrganizedDetail-drivenProactive problem-solvingCommunication

Required

Experience in material handling, industrial equipment, dealership, or aftermarket operations

Familiarity with service, parts, warranty, or technical support environments

Strong communication skills — you translate complexity into clarity

Organized, detail-driven, and calm under pressure

Comfortable juggling multiple priorities across teams

Naturally proactive — you see issues before they become problems

Benefits

Competitive pay with performance upside

Full benefits (Medical, Dental, Vision, Life, HSA/PPO)

OEM certifications & systems training

Leadership development & mentorship

Company

WMH Solutions

Founded in 1988, WMH Solutions is a full line industrial equipment and integrated warehouse systems solutions provider.

Founded in 1988

Charlotte, North Carolina, USA

201-500 employees

http://wheelermaterialhandling.com

Funding

Current Stage

Growth Stage

Leadership Team

joe wheeler

CEO

Company data provided by crunchbase