Webasto Americas · 8 hours ago
Digital Solutions Support Technician (9 Month Contract)
Auburn Hills, MI
Contract
Onsite
Senior Level
5+ years expWebasto Americas is a leading automotive supplier focused on advancing technology for a sustainable future. They are seeking a Digital Solutions Support Technician to manage IT Help Desk requests, support local systems and networks, and ensure IT security initiatives are met.
Automotive
Responsibilities
Manage and resolve IT Help Desk requests in a KPI-driven service environment, ensuring timely and effective support
Support the operation, maintenance, and availability of local systems, networks, and IT services
Coordinate regional onboarding and offboarding of colleagues, including IT account setup, access management, and decommissioning
Oversee asset management of IT equipment using the IT Service Desk and Asset Management system (HelpLine)
Support IT security initiatives by ensuring systems and networks are protected from unauthorized access and security risks
Participate in regional IT security activities, including ISO security management, IATF audits, and cybersecurity governance
Collaborate on assigned IT projects and travel to corporate headquarters or other sites as needed
Qualification
Required
Associate's degree in Information Systems or a related field, or an equivalent combination of education and experience
5+ years of experience in IT network support, service delivery, or project coordination within a manufacturing environment
Strong experience with Microsoft products and familiarity with ITIL, service delivery models, and KPI-driven environments
Hands-on experience with cybersecurity tools, policies, and best practices
Excellent verbal, written, and interpersonal communication skills in English, with the ability to travel locally and lift up to 25 pounds
Benefits
Health coverage for you and your family
Generous number of vacation days each year
Paid wellness time and 14 paid company holidays
401(k) with company match
Company
Webasto Americas
#WeAreWebasto A key region for #WebastoGroup, Webasto Americas is headquartered in Auburn Hills, Michigan, and is home to approximately 4,000 employees across the U.S.
1001-5000 employees
H1B Sponsorship
Webasto Americas has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Giuseppe Barile
CEO and President
Johnathan Croffe II
HR Business Partner
Company data provided by crunchbase