Senior User Experience (UX/UI) Designer (NSF) jobs in United States
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Ripple Effect · 19 hours ago

Senior User Experience (UX/UI) Designer (NSF)

Ripple Effect is an award-winning women-owned company seeking a Senior User Experience (UX/UI) Designer to support the National Science Foundation's web projects. The role involves creating engaging web content, conducting UX research, and ensuring compliance with web design best practices.

Communications InfrastructureConsultingConsumer ResearchDigital MediaEvent Management

Responsibilities

Creating clear, compelling webpage layouts that conform to web design best practices, WCAG 2.0/Section 508 requirements, and federal plain language requirements
Providing timely, high-quality customer support, handling requests and inquiries, resolving issues, and tracking all requests/inquiries within a ticketing system (built in ServiceNow and Microsoft Lists)
Conducting UX research, developing wireframes, prototypes, and task flows, and leading usability testing to guide user‑centered design decisions
Advise on web design best practices, including consistent and clear layouts, 508 compliances, and the use of visuals to enhance engagement and understanding
Participate in special projects and perform other related duties as assigned

Qualification

User experience researchWeb designDrupal CMSUsability testingWireframing508 complianceAI toolsCustomer communicationTask flow diagrams

Required

Bachelor's degree
Six or more years of experience with user-experience research and web design, additional education substitutes for experience
Experience with the Drupal Content Management System (CMS)
Advanced experience with creating and documenting information design concepts and solutions by various means, including developing wireframes, high-fidelity prototypes, and task flow diagrams
Advanced experience with usability testing, including preparing test plans and associated wireframes/prototypes, facilitating test sessions, analyzing data, and reporting and presenting results
Advanced knowledge and experience of creating, managing, and supporting user experience and feedback activities, including surveys, and interviews
Ability to recommend the best user experience possible while considering technical feasibility and business goals through professional communication that prioritizes customer satisfaction

Preferred

Intermediate experience with AI tools, including their limitations and risks, and how they can be applied to support project management tasks
Prior experience supporting NSF or other federal health agency UX/UI Web Design projects
Experience integrating 508 compliance and web content accessibility guidelines (WCAG) into web design projects and products
Ability to report to NSF headquarters location on a daily basis if requested

Benefits

Competitive pay
Exceptional benefits
A range of programs that support your work/life balance and personalized preferences

Company

Ripple Effect

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Ripple Effect provides professional consulting and exceptional talent for federal, private, and non-profit clients to deliver some of the most crucial policies and programs that shape our nation.

Funding

Current Stage
Growth Stage

Leadership Team

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Amy Bielski
President and CEO
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Jennifer Pohlhaus
Chief Operating Officer
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Company data provided by crunchbase