HMSHost · 13 hours ago
Senior Director Quality Assurance
Bethesda, MD
Full-time
Onsite
Director/Executive
$154K/yr - $198K/yr
10+ years expHMSHost is a leading provider of food and beverage services for travelers. The Senior Director of Food Safety & Quality Assurance (QA) leads the Food Safety & QA function for North America, overseeing the design, development, and implementation of all Food Safety/QA Programs, processes, and reporting.
AerospaceRestaurantsService Industry
Hiring Manager
Rebecca Murray
Responsibilities
Guides and manages day-to-day Food Safety & QA programs across North America Operations, ensuring consistent implementation of company standards and procedures
Implements and maintains food safety culture initiatives throughout the organization by conducting training, providing technical support to operations, and reinforcing compliance expectations
Guides the department in all matters related to local, state and federal food safety regulations as well as directing the work of the company’s internal QA resources and an outsourced group of food safety auditors
Applies FDA Model Food Code regulations to operational situations; works with People & Culture and communications to address food safety/operational concerns, incidents, and corrective actions
Implements and maintains compliance programs aligned with Food Safety and Modernization Act (FSMA) requirements across all applicable operations
Maintains the company’s Food Safety Plan as the master document for the required branch specific Food Safety Plans and Food Defense Plans; ensures restaurants, kitchens, and warehouses maintain FDA registration and manages inspection findings and corrective action plans
Represents the company and its interest in all customer, brand, industry and government food safety committees
Actively participates and presents at industry events and training; collaborates with industry peers within technical associations such as the National Restaurant Association Quality Assurance Executive Study Group and the National Environmental Health Association
Educates and influences Brands and JV Partners to ensure operational standards and HACCP programs are compatible with company standards
Manages the NSF Small Supplier on-boarding audit process; reviews audit findings, assesses risk levels, coordinates with brands and suppliers on corrective actions, and escalates critical issues
Qualification
Required
The combination of education and professional experience must exceed 10 years
In a leadership role: Requires 5 years of experience leading a senior level team of operations professionals engaged in developing and executing Food Safety & Quality Assurance programs
In a technical role: Requires 10 years of experience engaged in developing and delivering food safety & quality assurance programs
A bachelor's degree in a program related to the functional area can count for 3 of the ten-year requirement
An MBA or a master's level degree in a program related to the functional area can count for an additional 2 years of the ten-year requirement
In the industry: 3-5 years of Hospitality/ F&B experience
ServSafe Food Safety Certification, ServSafe Alcohol, CP-FS (Certified Professional-Food Safety)
Strong operational knowledge and ability to implement Food Safety & QA programs across many locations
Ability to balance operational needs with compliance requirements and manage stakeholder expectations
Strong problem-solving skills and demonstrated resourcefulness
Detail oriented with strong organizational and project management capabilities to manage multiple priorities and meet tight deadlines
Excellent communication and training skills with ability translate food safety requirements into practical operational guidance for field teams
Highly advanced business acumen and also has the strategic mindset required to understand the long-term implications of Food Safety & QA management decisions and to advance the organization's goals
Demonstrated history of anticipating and balancing the needs of the business with the needs of complex stakeholders, the employee population and individual circumstances
Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals
Demonstrated experience exhibiting a continuous improvement mindset with the ability to optimize work processes and achieve positive results
This position requires approximately 25% travel to airport locations
Benefits
Health, dental and vision insurance
Generous paid time off (vacation, flex or sick)
401(k) retirement plan with company match
Company paid life insurance
Tuition reimbursement
Employee assistance program
Training and exciting career growth opportunities
Referral program – refer a friend and earn a bonus
Company
HMSHost
HMS Host is a restaurant group that serves airports and motorways.
10001+ employees
H1B Sponsorship
HMSHost has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2023 (4)
2021 (1)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
Steven Johnson
President and CEO
Recent News
Small Business Trends
2025-06-05
2025-05-28
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