Proviniti · 7 hours ago
Salesforce Support Specialist – Sales Campaigns & Process Automation
United States
Full-time
Remote
Entry, Mid Level
$60/hr - $70/hr
2+ years expProviniti is seeking a Salesforce Support Specialist to manage and support sales campaigns and business process flows within Salesforce. This role involves configuring and optimizing Salesforce campaigns, maintaining process automation, and providing support to sales and marketing teams.
Big DataBlockchainInformation Technology
Responsibilities
Configure, execute, and manage Salesforce Sales Campaigns, including:
Campaign setup and maintenance
Lead and contact association
Campaign member status management
Tracking campaign performance and ROI
Partner with Sales and Marketing teams to ensure campaigns are executed accurately and on schedule
Troubleshoot campaign issues related to data, automation, or reporting
Build, maintain, and enhance Salesforce Flows (record-triggered, screen flows, scheduled flows)
Support and optimize existing automation including:
Process Builder (where applicable)
Approval processes
Validation rules
Ensure process flows align with business requirements and follow Salesforce best practices
Identify opportunities to automate manual sales processes
Provide day-to-day Salesforce support for sales users
Troubleshoot issues related to:
Leads, Accounts, Contacts, Opportunities
Campaigns and automation
Data quality and system behavior
Manage basic Salesforce administration tasks:
User setup and permissions
Profiles, roles, and permission sets
Page layouts and record types
Create and maintain Salesforce reports and dashboards related to:
Campaign performance
Sales activity
Pipeline metrics
Ensure data accuracy and consistency across Salesforce
Assist with data imports, updates, and cleanup as needed
Document Salesforce processes, flows, and campaign procedures
Support testing and validation of new Salesforce features or enhancements
Stay current with Salesforce releases and recommend improvements
Qualification
Required
2+ years of hands-on experience supporting Salesforce (Sales Cloud)
Experience managing Salesforce Campaigns
Experience building and maintaining Salesforce Flows
Strong understanding of Salesforce data model (Leads, Contacts, Accounts, Opportunities)
Ability to translate business needs into Salesforce configuration
Strong problem-solving and troubleshooting skills
Excellent communication and collaboration skills
Preferred
Salesforce Administrator certification
Experience supporting Sales and Marketing teams
Familiarity with Salesforce reporting and dashboards
Experience with data imports (Data Loader or similar tools)
Experience working in a fast-paced or scaling organization
Experience with Marketing Automation tools (e.g., Pardot / Marketing Cloud Account Engagement)
Understanding of sales operations or revenue processes
Exposure to Salesforce integrations or APIs (support-level understanding)
Company
Proviniti
Proviniti provides turnkey solutions that transform corporate IT into to high-performance, agile environments.
501-1000 employees
H1B Sponsorship
Proviniti has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
Funding
Current Stage
Late StageCompany data provided by crunchbase