University of Michigan · 7 hours ago
Copy Center Customer Service and Production Associate
The University of Michigan is seeking a reliable, service-oriented Copy Center Associate to join their team. This multifaceted role supports the full spectrum of copy center operations, including frontline customer service, machine operation, and bindery/finishing services.
E-LearningEducationHigher EducationUniversities
Responsibilities
Serve as the primary point of contact for customers via email, phone, and in person
Assess customer needs, answer questions regarding services, provide cost/time estimates, and ensure high levels of satisfaction
Process copy/print orders and troubleshoot basic customer inquiries
Collaborate with other staff to coordinate order fulfillment
Prepare, set up, and operate high-speed copiers, printers, and reproduction equipment
Adjust machine settings, monitor print quality, and troubleshoot equipment issues
Complete print jobs efficiently and according to specifications
Perform basic machine maintenance as needed
Operate bindery equipment (binder, folder, cutter, collator, laminator) to finish printed materials
Inspect finished items for quality assurance
Package finished orders for delivery or pickup
Assist with routine equipment maintenance and supply inventory
Qualification
Required
Strong customer service and communication skills
Demonstrated organizational ability and attention to detail
Mechanical aptitude and capacity to learn and operate standard copy center equipment
Ability to prioritize tasks and meet deadlines in a fast-paced environment
Manual dexterity and capacity for repetitive motion
High school diploma or equivalent
Preferred
Previous experience in a print/copy center environment
Familiarity with high-speed copiers, printers, and bindery equipment
Experience with order management/tracking systems
Company
University of Michigan
The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving, and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.
H1B Sponsorship
University of Michigan has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (662)
2024 (594)
2023 (787)
2022 (473)
2021 (411)
2020 (324)
Funding
Current Stage
Late StageTotal Funding
$359.75MKey Investors
Michigan Economic Development CorporationNational Institutes of HealthBreakthrough T1D
2025-07-17Grant· $1M
2025-06-07Grant· $1.17M
2025-04-23Grant
Leadership Team
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