By Light Professional IT Services · 17 hours ago
SATCOM IP Network Support Analyst
United States
Full-time
Remote
Entry Level
2+ years expBy Light Professional IT Services LLC is dedicated to providing technology and systems for warfighters and federal agencies. They are seeking a SATCOM IP Network Support Analyst to monitor and manage network events, provide IP network support, and troubleshoot SATCOM and IP network issues.
GovernmentInformation ServicesInformation Technology
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Create and update tickets utilizing DISA ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our clients Baseband, IF and RF communications
Monitor network events and element management failures in real-time on a 24x7x365 basis
Perform IP network support to include configuration of routers, switches, firewalls and voice equipment
Perform IP satellite modem support to include configuration and issue of option/boot/RSP files
Remotely access and de-access customers into the IP/SATCOM networks
Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues
Verify equipment is operating in the baseline configuration
Remotely provide global equipment configurations at DoD SATCOM Gateways utilizing the Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA)
Qualification
Required
High school diploma and 2-4 years of experience
Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date
Ability to work in a 24/7 operations environment
Moderate experience with one or more of the following Utilization of SAA/GAAs as a source documentation for network configuration
Moderate understanding and experience with the operation and configuration of MILSATCOM encryption devices
Moderate understanding and experience with Satellite Communications (SATCOM) architecture and signal flow
Currently possess an active Secret security clearance
Ability to manage IP over SATCOM networks using iDirect/Linkway/EBEM or equivalent FM-TDMA hubs
Active Secret security clearance
Company
By Light Professional IT Services
BY LIGHT Professional IT Services is a provider of IT, cloud, cyber and infrastructure solutions to the US Federal Government.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2017-05-31Acquired
Leadership Team
Bob Donahue
CEO By Light
Mike Bowser
Chief Operating Officer
Recent News
2026-01-07
2025-12-01
2025-10-09
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