GDH · 9 hours ago
ServiceNow Developer
United States
Full-time
Remote
Senior Level
$55/hr - $60/hr
5+ years expGDH is seeking a senior-level ServiceNow Developer focused on leading the design, development, and implementation of complex ServiceNow solutions. The role involves providing technical leadership, mentoring junior developers, and collaborating with cross-functional teams to optimize ServiceNow platforms and integrations.
ConsultingEmploymentStaffing Agency
No H1B
Responsibilities
Lead the design, configuration, and deployment of ServiceNow ITSM modules including Incident, Problem, Change, Request, and Knowledge Management
Develop, customize, and implement solutions within ServiceNow Strategic Portfolio Management (SPM) to support project, demand, and resource management processes
Utilize the UI Builder Now Framework to create intuitive and customizable portal experiences and workspaces
Build, maintain, and deploy custom scoped applications on the ServiceNow platform, ensuring scalability, security, and high performance
Develop and manage integrations between ServiceNow and other enterprise systems utilizing REST, SOAP, JDBC, and other protocols
Conduct thorough testing, troubleshooting, and debugging to ensure platform reliability and performance
Provide technical leadership, mentoring junior developers, and guiding best practices across development teams
Collaborate with business analysts, solution architects, and stakeholders to gather requirements, define scope, and translate business needs into technical solutions
Maintain comprehensive technical documentation, including design specifications, test plans, and development guides
Stay current with ServiceNow updates, industry best practices, and emerging trends to recommend innovative enhancements
Qualification
Required
Minimum of 5 years of extensive experience as a ServiceNow Developer, with a successful track record of implementations and customizations
Deep expertise in ServiceNow ITSM modules and configuration, workflow design, and process automation
Hands-on experience with ServiceNow case management, customer service processes, and the UI Builder Now Framework
Proven ability to develop and deploy custom scoped applications on ServiceNow
Familiarity with ServiceNow SPM, including Demand Management, PPM, and Resource Management
Expert-level knowledge of JavaScript, GlideRecord, GlideForm, AngularJS, HTML, CSS, and relevant web technologies
Experience with ServiceNow development tools and methodologies, including Agile and Scrum
Strong understanding of ServiceNow platform architecture, security models, and data privacy principles
Excellent problem-solving, analytical, and communication skills, capable of articulating technical concepts to non-technical stakeholders
Ability to work independently and collaboratively in fast-paced environments
Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience
Must be legally authorized to work in the United States without employer sponsorship, now or in the future
Preferred
ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) certifications highly desirable
Knowledge of scripting languages such as Python, SQL, and PowerShell for automation purposes
Proactive, self-motivated individual willing to embrace new challenges and responsibilities
Company
GDH
GDH is consulting staffing firm that specializes in providing IT engineering-based candidates to commercial and government sectors.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Blaine Caples
Chief Revenue Officer (CRO)
Recent News
Bangkok Post
2025-10-22
2025-04-09
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