Empire Medical Training · 18 hours ago
Director of Operations
Fort Lauderdale, FL
Full-time
Onsite
Lead/Staff, Director/Executive
$125K/yr - $200K/yr
5+ years expEmpire Medical Training is the nation’s leading provider of aesthetic, anti-aging, pain management, and functional medicine education for healthcare professionals. They are seeking a Senior Operations Manager to oversee daily operations across multiple departments and drive efficiency and scalability within the organization. The role involves managing logistics for nationwide training workshops, developing operational strategies, and pursuing external growth opportunities.
Continuing EducationHealth CareTraining
Hiring Manager
Johanna Gomez
Responsibilities
Lead and manage daily operations across multiple departments, including sales,marketing, customer service, events, and administration
Oversee logistics and execution of nationwide training workshops and weekend seminars, ensuring flawless delivery from start to finish
Manage and negotiate contracts with hotels and venues to secure optimal terms for weekend seminars
Coordinate with faculty doctors and medical professionals to schedule workshops and training programs
Develop and implement operational strategies, policies, and processes that drive efficiency and scalability
Partner with the executive team to set and achieve organizational goals, KPIs, and budgets
Pursue external growth opportunities, including new vendor partnerships, hospital affiliations, and academic collaborations
Maintain in-depth knowledge of industry trends and competitors to drive innovation and sustain market leadership
Identify opportunities for process improvements and cost savings while maintaining quality standards
Ensure compliance with all applicable laws, regulations, and company policies
Monitor attendance and performance metrics and deliver clear reporting to senior leadership
Negotiate and manage vendor and partnership contracts; oversee supply ordering and vendor allocation
Qualification
Required
5+ years of operations experience (true operational leadership overseeing teams and departments, including project management)
Proven ability to manage complex, multi-phase projects with strict deadlines
Strong knowledge of KPI reporting, Salesforce, and other common executive-level tools that you will oversee and manage
Strong negotiation and vendor management experience
Excellent organizational skills with high attention to detail
Ability to coordinate across multiple departments and leadership levels
Strong problem-solving, decision-making, and critical-thinking abilities
Entrepreneurial mindset with the ability to identify opportunities, build partnerships, and drive growth
Comfortable working in a fast-paced office environment
Proficiency with CRM systems, project management tools, and Microsoft Office
Preferred
Experience in medical education and/or aesthetics is a plus, but not required
Benefits
401(k) with company matching
Health, dental, vision, and life insurance
Paid time off (PTO) and paid holidays
Company
Empire Medical Training
Empire Medical Training is a nationally recognized CME Training Institution for Physicians, Dentists, Nurses & more.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Kenneth M. Chiarello
Chief Financial Officer
Michael Erber, Masters, Decision Information Sciences
Chief Financial Officer
Recent News
2025-07-11
Company data provided by crunchbase