Royal Lahaina Resort · 2 months ago
Complex Controller
Lahaina, HI
Full-time
Onsite
Senior Level
6+ years expRoyal Lahaina Resort is part of Highgate Hotels, a leading real estate investment and hospitality management company. The Controller is responsible for providing leadership in the financial area of the hotel, focusing on profitability, financial reporting, compliance with regulations, and safeguarding assets.
Hospitality
Responsibilities
Maintain a warm and friendly demeanor at all times
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests
Must be able to multitask and prioritize departmental functions to meet deadlines
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
Attend all hotel required meetings and trainings
Participate in M.O.D. coverage as required
Maintain regular attendance in compliance with Highgate Hotels Standards, as required by scheduling, which will vary according to the needs of the hotel
Maintain high standards of personal appearance and grooming, which include wearing nametags
Comply with Highgate Hotels Standards and regulations to encourage safe and efficient hotel operations
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives
Must be able to maintain confidentiality of information
Perform other duties as requested by management
Effectively manage and communicate cash flow related issues. This includes the accurate and timely preparation of cash flow statements, management of receivables, payables, cash balances, control mechanisms and timely deposits of all funds
Monitor hotel revenues and expenses and ensure the accurate recording in accordance with Highgate Hotels’s established guidelines. Investigate and critique variances to budget or to prior year and offer practical improvement methodologies to management
Monitor the capital planning process by assisting management with the calculation of return on capital improvements, gathering support and monitoring the bid process, and ensuring proper upkeep of the property by evaluating scope of work and specifications
Ensure hotels’ compliance on all regulatory licenses and permits, leases, contracts, legal agreements, and the proper execution of all operational taxes. Provide assistance to management in enforcing compliance on all these items
Analyze financial data and operations in order to assist and advise management in maintaining the hotels’ financial objectives
Ensure that all balance sheet accounts, including bank reconciliation’s are reconciled on a timely basis
Establish and continually audit all internal financial controls including purchasing, cash handling, disbursements, inventories, hotel assets, master keys, payroll, and employee records
Embrace a continuous growth environment by actively assisting in recruiting, reviewing, recommending and maintaining an inventory of Directors of Financial Services, Assistant Directors of Financial Services, Assistant Directors of Financial Services Trainees, Accounting Managers, Controllers, Assistant Controllers and other managers for the organization
Continually focus on training and development programs for the Accounting associates to cultivate the “brightest” and “best” talent within the industry
Ensure implementation and completion of all Accounting Key Competencies, both management and hourly
Hire, train, supervise and develop staff, including coaching, counseling and discipline
Maintain compliance with Highgate Hotels’ standards and regulations to ensure safe and efficient operation of the hotel
Ensure the proper utilization, maintenance and periodic upgrades of all equipment
Directs or prepares all financial reports in accordance with Highgate Hotels’s requirements meeting various due dates and deadlines, i.e
Weekly: A/R & A/P Aging Flash Reports Payroll Reports Revenue Updates
Monthly: Financial Statements Forecasting Key Statistics Report Cash Flow
Annual: Budgets 5-Year Plans 5-Year Capital Plans
Conduct and/or attend and contribute to periodic meetings to maintain favorable working relationships among employees and promote maximum morale, productivity, and efficiency
Executive Committee Sales and Service Financial Review Departmental Budget & Forecast Credit & Collection Highgate Hotels Business Review
Monitor hotels’ compliance in meeting required report deadlines and due dates and react accordingly
Monitor the accurate production of the hotel daily operating report
Qualification
Required
A minimum of 6 years of related progressive experience in hotel Accounting or related field; or a 4-year college degree with an Accounting/ Finance concentration and a minimum of 2 years of related progressive experience; or a 2-year college degree and a minimum of 4 years of related progressive experience
Must be proficient in Windows, Company approved spreadsheets and word processing and in the operation of all hotel-specific systems
Long hours sometimes required
Sedentary work, exerting up to 25 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects
Company
Royal Lahaina Resort
Royal Lahaina Resort & Bungalows invites guests to feel at home in the heart of Maui’s storied coast.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase