C2Q Health Solutions · 3 hours ago
BENEFITS SPECIALIST
Bronx, NY
Full-time
Onsite
Mid, Senior Level
$70K/yr - $90K/yr
2+ years expC2Q Health Solutions is seeking a Benefits Specialist to administer various employee benefit programs. The role involves ensuring effective communication of benefits to employees, managing vendor relations, and overseeing benefit processing and compliance.
Management Consulting
Responsibilities
Serve as primary contact for plan vendors and third party administrators. Work with HRIS and Finance to ensure transfer of data to external contacts for services, premiums and plan administration. Work effectively to make sure the plans run smoothly. Investigate discrepancies and provide information in non-routine situations
Develop, evaluate and recommend changes to internal processes to provide excellent customer service, reduce costs and increase efficiency. Document and maintain administrative procedures for assigned benefit processes
Work with vendors and third party administrators, in conjunction with Finance and executive management, to ensure timeliness and accuracy of required filings
Coordinate daily benefit processing including but not limited to: Enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, distributions, loans, hardships, compliance testing
Manages all leave requests, including but not limited to, Short Term Disability (STD), Family and Medical Leaves (FMLA), Paid Family Leave (PFL), bonding, Workers Compensation, and other types of leave management. Ensure proper follow-up of all paperwork and effectuate proper payment to employees
Oversee maintenance of employee benefit files
Gather employee data and oversee the processing of monthly billings and the preparation of vouchers for payment of administrative fees for all group plans
Implement and maintain Group Benefits databases and update information in Workday systems. Prepare regular benefit reports in Excel or by extracting data from the database (ie. LOA reports)
Develop and maintain online forms. (Benefits enrollment, HR status change form, HR action form, Benefits conference, Retirement quotations, etc.)
Provide exceptional customer service support to internal and external customers. Must follow up on all emails, phone calls and other communications to close the communication gap with employees on their benefits
Work with vendors, third parties and internal marketing team to develop communication tools to enhance understanding of the company’s benefits package and wellness programs
Prepare and distribute materials for benefit orientations, open enrollment and summary plan descriptions
Create and conduct presentations using audiovisual tools including power point and videos
Perform other duties as assigned
Qualification
Required
Bachelor Degree in Human Resources or related field
2-7 years in progressive benefits roles that includes customer service, open enrollment, leave management, plan administration and employee communication
Must have working proficiency in Excel
Knowledge of benefit contract language
Knowledge of all pertinent federal and state regulations, filing and compliance requirements both adopted and pending affecting employee benefit programs, including ERISA, COBRA, FMLA, ADA, SECTION 125, Workers Compensation, Medicare, OBRA, and Social Security and DOL requirements
Standing – Duration of up to 6 hours a day
Sitting/Stationary Positions – Sedentary position in duration of up to 6-8 hours a day for consecutive hours/periods
Lifting/Push/Pull – Up to 50 pounds of equipment, baggage, supplies, and other items used in the scope of the job using OSHA guidelines, etc
Bending/Squatting – Have to be able to safely bend or squat to perform the essential functions under the scope of the job
Stairs/Steps/Walking/Climbing – Must be able to safely maneuver stairs, climb up/down, and walk to access work areas
Agility/Fine Motor Skills - Must demonstrate agility and fine motor skills to operate and activate equipment, devices, instruments, and tools to complete essential job functions (ie. typing, use of supplies, equipment, etc.)
Sight/Visual Requirements – Must be able to visually read documentation, papers, orders, signs, etc., and type/write documentation, etc. with accuracy
Audio Hearing and Motor Skills (Language) Requirements – Must be able to listen attentively and document information from patients, community members, co-workers, clients, providers, etc., and intake information through audio processing with accuracy
Cognitive Ability – Must be able to demonstrate good decision-making, reasonableness, cognitive ability, rational processing, and analysis to satisfy essential functions of the job
Preferred
Experience with union and collective bargaining agreements
Experience with Workday and PowerPoint
Company
C2Q Health Solutions
C2Q Health Solutions offers management services tailored to the needs and goals of healthcare providers.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase