HealthOp Solutions · 11 hours ago
Chief Operating Officer
HealthOp Solutions is a rapidly scaling B2B health technology and services company focused on the behavioral health ecosystem. The COO will act as the CEO’s operational counterpart, owning execution, accountability, and cross-functional alignment across the business while ensuring operational scalability and efficiency as the provider network grows.
Hospital & Health Care
Responsibilities
Own and lead all day-to-day operations across administrative, clinical support, and operational teams
Translate executive strategy into executable plans, systems, and measurable outcomes
Build, refine, and enforce SOPs, workflows, and performance standards
Ensure operational scalability as the provider network grows from hundreds to thousands
Lead, coach, and develop high-performing leaders and teams
Drive accountability with clarity, fairness, and consistency
Address performance issues decisively, including staffing decisions
Foster a strong, collaborative, no-ego culture with high standards and a sense of humor
Oversee provider onboarding, engagement, credentialing coordination, and ongoing support
Improve provider experience while maintaining productivity and compliance
Navigate complex partner and subcontractor relationships
Partner closely with the CTO and tech team to optimize and extend existing platforms
Ensure technology supports real operational needs (not theory)
Leverage data, dashboards, and EBITDA-focused metrics to drive decisions
Help prepare the organization for future monetization of its technology platform
Work in close partnership with the CEO, CFO, CTO, and CCO
Oversee the Director of Clinical Operations in coordination with clinical leadership
Support HR systems, recruiting strategy, and organizational design
Provide operational input into marketing and sales execution (this is not a pure growth role, but growth-minded operators will excel here)
Qualification
Required
Senior operations leadership experience (COO, VP Ops, Director of Ops, or equivalent) in a company of similar or greater complexity
Proven experience scaling organizations from ~$10M to $100M+ in revenue
Strong bias toward action, ownership, and follow-through
Ability to operate independently without constant oversight
Comfort challenging leadership respectfully and directly
Strong people skills—able to lead, coach, and influence across functions
Preferred
Experience in health tech, behavioral health tech, or adjacent B2B technology environments
Experience optimizing existing systems rather than building everything from scratch
Exposure to multi-state or distributed provider networks
Corporate-level professionalism paired with hands-on execution
Benefits
Standard benefits package