HMSA · 1 day ago
Sales Account Manager -- Community Group Sales
Honolulu, HI
Full-time
Hybrid
Entry, Mid Level
$53K/yr - $99K/yr
1+ years expHMSA is seeking a Sales Account Manager to serve as the principal representative in sales and relationship development with employer groups in the small group market. The role involves analyzing employer group needs, aligning HMSA products with strategic sales initiatives, and implementing group-specific sales and retention strategies.
AssociationHealth CareInsuranceMedical
Responsibilities
Develop and implement account plans that align HMSA products and strategic objectives to employer groups' objectives and benefit programs
Use exceptional selling skills to promote and implement products and services through various methods, including site visits, correspondence, telephone, email/internet, power point presentations, and one-on-one customer service
Protect HMSA's market share through the successful renewal and retention of assigned accounts
Meet goals, minimum activity requirements, key performance metrics and achieve annual sales revenue and membership growth objectives
Identify, create and implement action plans for all at-risk accounts
Manage 100-150 accounts and provide solutions based on customer requests
Serve as a conduit of HMSA products and services for customers
Expand relationship with groups through the sale of new products; coordinate problem solving associated with group inquiries
Participate in account planning with employer groups
Educate employer groups on HMSA and industry trends and the impact of these trends on cost and utilization
Manage internal and external customer relationships to ensure that employer needs are identified and addressed
Work with USAble Life for ancillary product proposal development
Provide input to Marketing department for marketing strategy development
Evaluate customer's business requirements and develop proposals that meet or exceed customers' requirements
Understand and identify the strategic vision and objectives within the employer group organizations while aligning HMSA products and services to ensure those business objectives are achieved
Actively maintain an understanding of the drivers and trends within HMSA and the healthcare industry that affect HMSA's employer groups and shape their business and buying decisions
Responsible for bringing information about the marketplace, customer needs perspectives, expectations, demands and requests to HMSA. (obtain competitor information from within each assigned account)
Maintain awareness of competitive activities and opportunities. Research and communicate marketing and sales intelligence relating to competition and changes in the marketplace
Participate with employee health benefits professional organizations
Maintain accurate records of all account activity and provide management with a weekly report on proposal/sales activity, jeopardy/lost accounts, major servicing issues
Performs all other miscellaneous responsibilities and duties as assigned or directed
Qualification
Required
Bachelor's degree and one year of related work experience; or an equivalent amount of education and related work experience
One year successful sales experience and/or customer service experience
Excellent verbal, written and presentation communication skills
Excellent facilitation and presentation skills with understanding of group dynamics
Strong planning and organization skills
Strong decision-making and problem analysis skills
Basic level knowledge of Microsoft Office applications including but not limited to Excel and PowerPoint. Intermediate level knowledge of Email (outlook) and Word
Active license with the state of Hawaii Department of Commerce and Consumer Affairs or pass all four sections of the state licensing examination within three months of hire date. Having an active license to sell Health, Life and Group Insurance products in the state of Hawaii is a condition of employment
Must have a valid driver's license, with access to an automobile with current license, registration, and no-fault insurance for business travel for meetings with employer groups
Benefits
Eligible for an incentive bonus
Company
HMSA
HMSA is an insurance company that provides affordable health plans, employee benefits services and worksite wellness programs.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Rick Hopfer
Chief Information Officer
Recent News
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