Odyssey House of Utah · 15 hours ago
People Operations Specialist/Onboarding Coordinator
Salt Lake City, UT
Full-time
Onsite
Entry Level
$21.63/hr - $21.63/hr
2+ years expOdyssey House of Utah is dedicated to empowering individuals through effective substance abuse treatment and mental health services. The People Operations Specialist/Onboarding Coordinator will focus on coordinating the new hire experience, ensuring compliance and documentation accuracy while supporting various HR processes.
Addiction TreatmentHealth CareNon ProfitRehabilitation
Responsibilities
Coordinate pre-boarding and onboarding logistics for all new hires, including system setup, documentation completion, background checks, required trainings, credentialing, and first-week schedules
Draft and prepare offer letters in partnership with Talent Acquisition and SPPs, ensuring accurate compensation placement, job details, start dates, and required contingency language
Modify standard offer templates based on job type, work location, hiring bonus/retention language, credentialing requirements, and regulatory obligations; route for SPP or CPO approval where required
Issue offer letters to candidates, track acceptance/return, and initiate onboarding workflows once accepted
Ensure all new hire data is complete, accurate, and entered into HRIS and downstream systems in alignment with workflow and security protocols
Facilitate onboarding orientations or onboarding touchpoints as assigned to reinforce cultural expectations, compliance requirements, and People resources
Ensure completion of screening for tuberculosis and coordinate further testing with medical staff, including scheduling appointments, tracking progress, and escalating if positive test results occur
Validate onboarding data handoffs to Payroll, Benefits, IT, L&D, and hiring leaders to ensure readiness for Day One
Coordinate required screenings, credentialing elements, and compliance-driven documentation in partnership with vendors or internal teams
Track and follow up on outstanding onboarding requirements (licenses, certifications, I-9 documentation, training completion, credentialing, etc.)
Support audits of personnel files, onboarding documentation, and employment eligibility requirements to maintain regulatory readiness
Maintain onboarding task lists and workflows in the HRIS; request updates or improvements to reduce manual work and ensure a consistent onboarding experience
Serve as a point of contact for onboarding system questions from new hires and hiring leaders
Provide timely, clear communication to new hires and hiring leaders regarding onboarding status, documentation requirements, and first-day expectations
Partner with SPPs to coordinate onboarding for leadership hires or complex placements
Create a welcoming experience that reinforces organizational values and supports long-term retention
Partner with Talent Acquisition to ensure smooth handoff from candidate selection to generating offer letters and onboarding workflows; clarify missing details or discrepancies before issuing letters
Coordinate closely with Payroll to validate compensation details, wage rates, stipends, sign-on bonuses, and benefit eligibility reflected in offer letters and onboarding documentation
Partner with SPPs to ensure offer letters reflect organizational standards, compensation philosophy, and internal equity considerations prior to release
Coordinate with COEs when offer letters require non-standard program language (e.g., retention bonuses, loan repayment programs, training agreements, relocation terms)
Collaborate with IT/Facilities to ensure access and readiness upon acceptance and prior to start date
Escalate systemic inconsistencies or recurring offer-letter discrepancies to the HR Operations Manager for template corrections or workflow improvements
Support Compliance Manager in personnel file audits
Identify opportunities to improve onboarding efficiency, data quality, and consistency across business units
Maintain onboarding resources, templates, communications, and knowledge base documentation
Support People Operations projects (audits, system updates, policy revisions, workflow redesign)
Qualification
Required
High school diploma required; Associate's or Bachelor's degree preferred in Human Resources, Business Administration, Communications, or related field
2–3 years of experience in HR coordination, onboarding, shared services, or administrative support, preferably in a multi-site or fast-paced environment
Experience using HRIS platforms and/or applicant tracking systems; ability to navigate and learn new systems quickly
Working knowledge of basic employment law and HR compliance requirements
Strong organizational, communication, and follow-up skills with proven attention to detail
Ability to manage multiple concurrent onboarding requests and deadlines while maintaining confidentiality
Familiarity with HRIS systems such as Paylocity, Workday, BambooHR, ADP, or UKG
Preferred
Experience in nonprofit healthcare, behavioral health, or regulated environments
Experience coordinating background checks, credentialing, or onboarding-related compliance tasks
Progress toward HR certification (SHRM-CP, PHR, or related) or interest in professional development within People Operations
Benefits
$9,000/year tuition eligibility
Paid continuing education/training opportunities
Monthly incentives and awards
Casual dress and atmosphere
Health insurance: medical, dental, vision, FSA, long & short-term disability
Competitive 403b Match after 1 year
Accrue up to 34 paid days off annually
Wellness perk: convert ½ of unused sick time to vacation at year-end
Sabbatical program after 5 years of service (we pay you to take a vacation!)
On-demand pay – access earned wages early (conditions apply)
Extra time off & gift packages for employees after 90 days
24/7 Employee Assistance Program (EAP) for mental health and more
Company
Odyssey House of Utah
Founded in 1971, a 501(c)3, our mission is “empowering people to heal and build better lives.” We are the largest and most comprehensive addiction program in Utah.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Adam Cohen
Chief Executive Officer
Christina Zidow
Chief Operating Officer
Recent News
2025-07-16
Company data provided by crunchbase