Highlight Health · 2 days ago
Product Manager
Philadelphia, PA
Full-time
Hybrid
Senior Level
$140K/yr - $140K/yr
5+ years expHighlight Health is a mission-driven company focused on protecting consumer rights and controlling healthcare costs for self-funded plans. They are seeking an experienced Product Manager to own the development of their new customer portal and future products, working cross-functionally with various teams to ensure successful product launches.
AdviceHealth CareHealth Insurance
Responsibilities
Own the Partner Portal roadmap (3-6 month view aligned with company goals) and subsequent product roadmaps
Conduct customer interviews and gather feedback (Internal stakeholders are considered key customers as well)
Work with Sales, Client Success, Operations, and executive leadership to prioritize features
Make build/buy/partner decisions in collaboration with the CTO
Define success metrics and track product performance (adoption, usage, satisfaction)
Identify market opportunities and competitive threats
Understand the healthcare claims domain deeply and translate customer workflows into product requirements
Own future new product launches (external and internal)
Groom and prioritize the product backlog in Azure DevOps to keep the team 2 sprints ahead
Write user stories with clear acceptance criteria that the team can execute on
Lead sprint planning, reviews, and retrospectives on a bi-weekly cadence
Answer team questions daily and unblock developers when they hit roadblocks
Accept completed work and validate against requirements and quality standards
Collaborate with design on wireframes and with QA on test plans
Bridge between technical team and business stakeholders by translating needs in both directions
Track delivery timelines and identify risks early before they become blockers
Provide weekly status updates to executive team on progress, risks, and achievements
Coordinate across teams (development, operations, sales, client success) to ensure alignment
Manage dependencies with external vendors
Facilitate decision-making when blockers arise and escalate appropriately
Document decisions and maintain project artifacts for team visibility and stakeholder communication
Work with the CTO to develop product development capabilities and expand the team
An individual contributor first and a hands-on approach to daily teamwork
Coach a growing technical team (10 people today, 15+ by mid-year) on Agile best practices
Foster a collaborative, inclusive, and high-performance team culture
Work closely with Lead Developer, DevOps Engineer, and Data Engineer to balance features with technical sustainability
Advocate for technical debt and infrastructure work alongside feature development
Support the hiring of nearshore developers and their integration into the team
Qualification
Required
At least 5-8 years of experience in product management, product owner, or related roles
Previous work in small and evolving development environments
At least 2 years Hands-on Agile/Scrum experience (you've run sprints yourself, not just attended them)
Healthcare domain knowledge (claims processing, HIPAA compliance, healthcare workflows, or adjacent)
Technical fluency (understand APIs, discuss architecture with engineers without intimidation)
Proven success in stakeholder management (comfortable presenting to executives and customers)
Experience with Azure DevOps, Jira, or similar Agile project management tools
Strong user story writing (clear acceptance criteria, appropriate level of detail)
Ability to wear multiple hats effectively (Product Manager, Product Owner, Project Manager)
Excellent interpersonal, leadership, and communication skills
Data-informed decision making (uses metrics, not just opinions)
Bias to action (ships iteratively, doesn't wait for perfect)
Preferred
Healthcare claims or billing systems experience
MS Dynamics experience a huge plus
Scrum Master certification (CSM, PSM, or equivalent)
Experience launching 0-to-1 products
Managed products in regulated industries (healthcare, government)
Led teams through vendor-to-internal transitions
Experience with nearshore/offshore development teams
SQL or data analysis skills
UX/design background
Benefits
Healthcare cost reimbursement
Paid time off
Commuting benefits
Short-term disability
An employer 401(k) contribution
Bonuses
Company
Highlight Health
Health provides affordable healthcare solutions to workers who aren’t eligible for traditional insurance.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Josh Spivak
Co-Founder & Chief Executive Officer
Brian Strauss
Co-Founder & Executive Vice President
Company data provided by crunchbase