EyePoint · 17 hours ago
Talent Acquisition Operations and Candidate Care Specialist
Watertown, MA, US
Full-time
Onsite
Mid Level
$95K/yr - $119K/yr
3+ years expEyePoint is an ophthalmology company committed to preventing blindness by developing and commercializing innovative therapeutics. The Talent Acquisition Operations & Candidate Care Specialist will drive operational excellence and workflow optimization while ensuring a world-class candidate experience throughout the recruitment process.
BiotechnologyHealth CareMedicalPharmaceutical
Responsibilities
Acts as a subject matter expert and is a trusted resource for all Talent Acquisition process & candidate experience questions
Functions as SME for Talent Acquisition systems – Applicant Tracking, Background Checks, LinkedIn, etc
Continuously identify opportunities to improve efficiency and quality in TA operations
Runs monthly, quarterly and ad hoc reports in support of the TA function
Ensures the ATS is accurate and up to date with job and candidate information
May be responsible for creating new requisitions and posting positions internally and externally
May be responsible for initiating and monitoring background checks
Champion the Candidate Experience: Be accountable for every step of the interview process to ensure a seamless, positive, and personalized experience
Coordinate interviews (phone, video, and onsite) with a sense of urgency and attention to detail. Ensures that logistics are properly planned and communicated, and any changes are addressed promptly
Schedule debrief meetings for hiring teams
Ensures a seamless hand off to new hire onboarding
Owns the contingent staffing process, working in partnership with HR Business Partner(s), HR Operations, Hiring Managers and Vendors to ensure temporary hiring needs are managed through a consistent process, coordinates with TA/Recruiters to interview/evaluate candidates for temporary roles
Coordinate legal review for any new vendors and SOW’s that are required for temporary hiring
Ensures a seamless transition to onboarding for temporary staff
Ensures that contingent staff are tracked and offboarded at the end of their assignments
Qualification
Required
At least 3+ years experience in Talent Acquisition or HR Operations combined with at least 2 years of previous experience in a customer service focused role
Strong technical competence in MS Office
Experience with Greenhouse Applicant Tracking (or a high level of technical competency in similar Applicant Tracking Systems)
Ability to see 'around corners' and to anticipate potential challenges
Exceptional customer service orientation combined with a strong sense of urgency
Exceptional written & verbal communication skills, and the ability to communicate effectively across all levels of the organization
Company
EyePoint
EyePoint (Nasdaq: EYPT) is a clinical-stage biopharmaceutical company committed to developing and commercializing innovative therapeutics to improve the lives of people with serious retinal diseases.
51-200 employees
Funding
Current Stage
Public CompanyTotal Funding
$803.8MKey Investors
Silicon Valley BankOcumension TherapeuticsEssex Woodlands Healthcare Partners
2025-10-14Post Ipo Equity· $150M
2023-12-05Post Ipo Equity· $215.9M
2022-03-09Post Ipo Debt· $45M
Leadership Team
Paul Ashton
President, Chief Executive Officer and a Director
D
Diane Shay
Vice President of Quality
Recent News
Longevity.Technology
2026-01-16
Clinical Trials Arena
2026-01-11
2025-12-17
Company data provided by crunchbase