Decagon · 1 day ago
Product Manager
San Francisco
Full-time
Onsite
Senior Level
$200K/yr - $285K/yr
6+ years expDecagon is the leading conversational AI platform empowering brands to deliver concierge customer experiences. The Product Manager will own the roadmap for a major product area, working closely with customers and internal teams to deliver powerful and flexible features that enhance the platform's capabilities for enterprises.
Artificial Intelligence (AI)Generative AISoftware
Responsibilities
Designing AI-powered features that turn raw conversation data into instant, actionable insights for customers
Building intelligent systems that give enterprises precise control over how their agents learn, adapt, and deploy in production
Creating self-serve configuration experiences that feel effortless — powered by real-time AI guidance and automation
Expanding the platform’s reach by connecting AI agents to live data streams, tools, and APIs that unlock new use cases
Shape the roadmap for core capabilities that power the next generation of AI agents from first concept to launch
Work closely with customers to uncover new ways AI can transform their workflows, unlock automation, and elevate customer experience
Translate breakthrough ideas into clear product specs, then partner with engineering and design to bring them to life
Qualification
Required
Have 6+ years of relevant experience (e.g., product manager, founder, engineer, researcher etc.)
Strong technical acumen — comfortable discussing APIs, data models, and architecture with engineers
Strong communication and relationship-building skills
Proven track record of shipping impactful features in fast-paced environments
Preferred
A Computer Science, Engineering, or Math degree or equivalent technical experience
Previous startup or high-growth company experience
Benefits
Medical, dental, and vision benefits
Take what you need vacation policy
Daily lunches, dinners and snacks in the office to keep you at your best
Company
Decagon
Decagon is a conversational AI platform that provides a centralized AI engine to resolve issues in any language and across all channels.
201-500 employees
H1B Sponsorship
Decagon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
Funding
Current Stage
Growth StageTotal Funding
$231MKey Investors
Bain Capital VenturesAccelAndreessen Horowitz
2025-06-23Series C· $131M
2024-10-15Series B· $65M
2024-06-18Series A· $30M
Leadership Team
Jesse Zhang
CEO / Co-Founder
Ashwin Sreenivas
President / Co-Founder
Recent News
2025-11-04
Company data provided by crunchbase