Chug Inc. / GEMS · 1 day ago
Position: Supply Chain Lead (Import & Customs Compliance)
Eden Prairie, MN
Full-time
Onsite
Mid Level
$80K/yr - $150K/yrChug Inc./Gems is an award-winning company recognized for driving innovation and growth in the world’s largest retailers. They are seeking a Supply Chain Specialist with strong import, customs compliance, and retail logistics experience to manage the lifecycle of international purchase orders and ensure compliant movement of goods from suppliers to U.S. distribution.
Consumer Electronics
No H1B
Responsibilities
Manage the full lifecycle of international purchase orders from supplier through final delivery
Coordinate and oversee customs entry, import clearance, and broker activities, ensuring compliance with U.S. Customs and other regulatory agencies
Classify products using the Harmonized Tariff Schedule (HTS) and ensure accurate assessment of duties and tariffs
Partner with customs brokers, freight forwarders, and 3PLs to maintain efficient import and distribution operations
Maintain and develop strong relationships with third-party logistics service providers and freight forwarding partners to ensure high service levels and optimal pricing
Communicate with suppliers and internal stakeholders to ensure production timelines, shipping requirements, and delivery targets are met
Track and monitor international air and ocean shipments, troubleshooting delays or compliance issues as needed
Stay current on import/export regulations and trade compliance requirements; document and maintain import/export procedures
Support distribution and logistics activities aligned with major retail partners, including big-box and mass retail environments
Qualification
Required
Associate or Bachelor's degree in Supply Chain, Logistics, Business, or equivalent experience
Direct experience with imports, customs clearance, and customs entry processes
Strong working knowledge of Harmonized System / HTS classifications
Duties, tariffs, and trade compliance regulations
International shipping documentation and clearance procedures
Experience working with or supporting large retailers (Walmart, Walmart-adjacent suppliers, or similar big-box retailers strongly preferred)
Background in distribution, retail logistics, or supply chain operations
Experience collaborating with customs brokers; customs broker license is a strong plus
Highly organized with strong attention to detail and accuracy
Strong written and verbal communication skills
Proactive, self-directed, and comfortable working in a dynamic, fast-paced environment
Ability to manage multiple time-sensitive priorities
Strong analytical and problem-solving skills
Proficiency in Microsoft Excel and Google Workspace
Preferred
Experience with Oracle NetSuite and SPS Commerce is a plus
Benefits
Competitive health, dental, vision benefits package
Casual work environment
Company
Chug Inc. / GEMS
A Minneapolis company focused on innovation and quality, Gems designs products and experiences that have an everyday place in people's lives.
Founded in 2013
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Kate Kennedy
Personal Assistant To Chief Executive Officer
Company data provided by crunchbase