Heritage Grocers Group · 12 hours ago
Center Store Project Manager
Ontario, CA
Full-time
Onsite
Senior Level
$123K/yr - $125K/yr
5+ years expHeritage Grocers Group, LLC is a company defined by shared values of integrity, respect, and collaboration. The Center Store Project Manager oversees major merchandising initiatives and is responsible for leading project management and in-store operations while driving results aligned with company values.
Consumer GoodsGroceryRetail
Responsibilities
Serve as a team lead in the organization and execution of assigned projects
Manage large scale projects, store merchandising, and arrangement services, and new store sets
Act as the in-store liaison with all corporate office departments for needs and issues related to the project
Review, analyze, and implement a schematic to effectively complete reset as needed
Actively participates in projects including but is not limited to, scheduling, reporting, and ensuring resets are completed accurately, completely, and on time
Direct vendors, and company team members for assigned projects
Resolve any preliminary floor set issues with store personnel
Provide detailed reports and recaps on issues and resolutions, as well as project recommendations with immediate Supervisor
Effectively and accurately prepare, process, submit, and manage documentation related to assigned project
Build, maintain, and promote strong working relationships with company management, hourly personnel, retail store management
Ensure signage is in place for new items at all assigned stores
Performs other duties as assigned
Proven track of providing excellent results, shows persistence and perseverance. Proactive qualities and self-directed actions
Dedicated to meeting expectations of internal and external customers. Demonstrates care and compassion for people; shows empathy and concern. Able to build and maintain positive team relationships, relates well to diverse people and is approachable
Clearly communicates and enforces standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, store conditions and food safety to all team members
Teach and execute creation of merchandise displays that align to the company direction that promote cross-merchandising, scalable in size as space permits in the predetermined location
Ensures proper execution of Company programs, i.e. new product rollouts, category resets, merchandising plans, CGO and other replenishment tactics
Maintains a positive work environment and ensures fair and consistent treatment of all team members and customers
Leads by example on the importance of Customer Service excellence. Always engages with customers
Proven leadership and ability to motivate inspire and create engagement. Exemplifies the desired culture, values, and philosophies of the organization (high ethics, integrity, trust, respect, loyalty and humility)
Proven ability to manage stress and remain cool under pressure. Effectively copes with change and leads company change initiatives across the district
Able to see things in broad/strategic perspective, see trends and future consequences
Provides translation of communication between Store Support Center and store teams as needed
Able to manage and administer a broad range of tasks including resolving complaints, guiding store team leaders and team members on the interpretation of policies and procedures
Able to make recommendations to effectively resolve challenges or concerns, by using sound judgment that is consistent with company standards, practices, policies, procedures, government regulation or law. Seeks to make decisions in a manner consistent with the job functions, and to seeks advice from executives and others as appropriate
Qualification
Required
5+ years' experience in a progressive operations role including managing different sales volume departments
Confident working in a fast-paced, constantly evolving environment and exhibit excellent multi-tasking skills
Proven experience in dealing effectively with diverse team member/management issues
Knowledge of applicable state and federal laws applicable to effectively running a store, governmental compliance requirements, employment and labor laws, including immigration laws and processes
Possess the ability to articulate the complexity of business needs and the capability to build/develop practical action plans based upon those needs
Excellent interpersonal, negotiation, and analytical skills are required. Solid ability to make recommendations to effectively resolve problems on issues, by using judgment that is consistent with applicable standards, practices, policies, procedures, regulation, or government law
Excellent written and verbal communications skills (includes active listening). Able to prepare effective written reports, correspondences, and presentations to management as required. Experienced in facilitating meetings by utilizing effective presentation skills
Ability to speak, read, write and understand both English and Spanish sufficiently to understand conversations, presentations, company manuals, forms and documents
Proficient computer skills in the areas of e-mail, Microsoft Office (Power Point, Word, Excel, etc.) required
Effective planning, prioritization and time management skills with effective ability to follow-up on delegated assignments
Company
Heritage Grocers Group
Heritage Grocers Group provides the local communities with regular and specialty grocery products.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Prabash Coswatte
Chief Operating Officer
Justin Besyk
Interim Vice President
Recent News
2025-11-03
Heritage Grocers Group, LLC
2025-10-27
2025-10-23
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