Discovery Land Company · 21 hours ago
Spa Attendant Summer '26
Discovery Land Company operates Yellowstone Club, a private residential community in Big Sky, Montana, known for its exclusive ski and golf amenities. They are seeking a Spa Attendant for the Summer season to ensure cleanliness and maintenance of the Spa, Salon, Retail, and Fitness Center while providing exceptional guest service.
Commercial Real EstateReal EstateReal Estate Investment
Responsibilities
Ensure that each Member and guest receives outstanding service in a friendly environment which includes greeting and acknowledging every Member and guest, maintaining outstanding service standards, solid product knowledge and all other components of guest service
Empowered to guarantee total Member satisfaction, display hospitality and professionalism to our Members at all times, take pride in representing Yellowstone Club professionally with our Members and guests and assure that all transactions are handled in a legal and ethical manner
Understand and apply all property safety and security procedures to maintain a secure and safe environment for team members, Members, and guests at all times. In the event of an accident or emergency, seek medical attention if necessary and contact the Assistant General Manager or Human Resources immediately
Maintain a favorable working relationship with all Yellowstone Club team members to foster and promote a positive working environment
Exhibit a professional attitude, diplomacy and an ability to handle difficult situations
Uphold and ensure gracious attendant procedures in the handling of customers throughout the cycle of their stay
Responsible for being knowledgeable in regards to all spa services, pricing, and other services provided by the YC Spa
Professionally exhibit proper telephone etiquette with guests in compliance with the terminology dictated by the spa management
Enthusiastically serve guests in a timely manner, while implementing proper service standards
Practice all sanitation and safety guidelines provided by both the Department of Health and the Spa
Proactively maintain cleanliness standards in all areas of the spa, salon, fitness and retail
Possess an ability to effectively monitor spa traffic, while catering to individual guest and member needs
Efficiently tend to all incoming guests through the relaxation lounges, locker and wet areas, without creating a rushed feel
Attendants must ensure the important transition from check-in to treatment time goes smoothly, that guest needs are met and they are guided seamlessly through the process
Maintain a pristine locker area appearance and restock all supplies on a continuous basis
Assist guests with all aspects of their stay, particularly before and after the treatment process
Perform all duties and responsibilities in a timely and efficient manner in accordance with established Club policies, procedures, and standards of service to achieve the overall objectives of this position
Meet departmental productivity, organization, punctuality/attendance and consistency standards
Maintain a positive and respectful attitude
Treat Members, guests, vendors, customers and co-workers with professionalism and respect at all times
Maintain privacy of our Members at all time
Maintain a clean and neat appearance at all times
Communicate regularly and effectively with all employees, supervisors, managers and directors
Perform work in a safe and high quality manner
Project a favorable image of Yellowstone Club to Members and guests at all times
Must be able to work flexible work hours/schedule including evenings, weekends and holidays. Long hours may be required due to business demands
Qualification
Required
High School or equivalent education required
Must be able to work flexible work hours/schedule including evenings, weekends and holidays
Must be able to stand and exert well-paced ability for up to four hours in length
Must be able to lift up to 15lbs. on a regular and continuing basis
Able to perform basic computer skills and willing to be trained on specific spa, salon & fitness software
Able to speak clearly and effectively with Members, guests, co-workers, vendors and other Yellowstone Club departments
Able to write clearly and legibly
Able to perform basic math calculations
Ability to solve basic problems and/or know when it is necessary to get a manager to assist in problem solving
Preferred
At least one to two years in a public contact position
Valid State Driver's License
Benefits
Free transportation to and from Bozeman
Complimentary shift meals
Health Benefits for all Seasonal Employees
401k eligibility and bi-weekly match
Access to onsite fitness center 24/7
Discounted Employee Housing in Big Sky or Gallatin Gateway
Discounts to over 1000 retailers through ADP LifeMart and Expert Voice
End of season employee appreciation day and retail sale
Access to Employee Store in Bozeman
Participate in Hike, Mountain Bike, and Disc Golf Employee Days
Company
Discovery Land Company
Discovery Land Company is a real estate company specializing in luxury residential private club communities and resorts.
Funding
Current Stage
Late StageTotal Funding
$17.35M2017-03-22Series Unknown· $17.35M
Recent News
2026-01-20
2025-11-05
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