PetVet Care Centers · 14 hours ago
PT Client Service Representative
Arlington, WA
Full-time
Onsite
New Grad, Entry Level
$18/hr - $20/hrPetVet Care Centers is dedicated to improving the lives of animals and people by providing exceptional care. The PT Client Service Representative plays a key role in delivering superior customer service and administrative support to ensure a smooth operation at the animal clinic.
Health CareMedicalPet
Responsibilities
Provides excellent customer service in-person, over the phone, and during high-stress situations
Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments
Handles basic medical emergencies for pets and owners, ensuring safety and well-being
Assists with medication pickups, inquiries, and provides information about services and products
Inputs and manages data in practice management software, including billing and accounts
Assists with retail sales, weighing pets, processing faxes, and maintaining records
Reconciles cash drawer and performs end-of-day duties for accurate financial transactions
Qualification
Required
Has reception Experience
Has Cash Handling, Phone Handling
Has Client Communication, Client Scheduling, and Record Taking experience
Works well in a stressful environment
High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience
Knowledge of clerical procedures and ability to organize files and records
Excellent customer service skills, providing courteous and prompt assistance
Accurate cash handling and cashiering abilities
Strong multitasking skills with attention to detail
Flexibility in scheduling, including weekends and holidays
Ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds
Preferred
Medical Terminology
Client De-escalation is a plus
Familiar with Impromed is a plus
Company
PetVet Care Centers
PetVet Care Centers is an operator of specialty and general practice animal hospitals in the United States.
Founded in 2012
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$675MKey Investors
Golub Capital
2017-12-27Acquired
2017-06-13Debt Financing· $675M
Leadership Team
Tony DiPippa
Chief Financial Officer
Anthony Loomis
Chief Medical Officer
Recent News
2025-03-04
Company data provided by crunchbase