Innovative Solutions & Support · 17 hours ago
Order Management Specialist
EXTON,PA,US
Full-time
Onsite
Mid Level
4+ years expInnovative Solutions & Support is a company focused on aviation products and engineering services. The Order Management Specialist is responsible for order review, entry, and tracking, ensuring that awarded work is accurately reflected in the ERP/MRP system and delivered to customers as contracted.
Aerospace
No H1B
U.S. Citizen Only
Responsibilities
Review incoming customer orders to confirm alignment with approved pricing, scope, deliverables, and proposal terms
Flag and resolve discrepancies in pricing, lead times, deliverables, or terms prior to order acceptance
Coordinate with Contracts to clarify or modify orders as needed
Enter, release, and maintain awarded orders in the ERP/MRP system (e.g., NetSuite)
Validate pricing, part numbers, quantities, lead times, schedules, and billing requirements during order entry
Monitor order status to support production planning, delivery schedules, and backlog reporting
Process internal approval packages for quotes and proposals, ensuring consistent cost structure and target margins
Coordinate and route pricing approvals with Finance, Contracts, Program Management, and Executive Management as required
Support the development of pricing and cost estimates for proposals, quotations, and customer requests (RFQs/RFPs/RFIs) as required
Coordinate with Supply Chain to obtain, validate, and integrate supplier/subcontractor quotes when Standard Costs are not available
Assist in cost buildup for hardware, tooling, engineering services, testing, and customer service
Ensure accuracy and compliance with company policy, customer instructions, and regulatory requirements
Participate in pricing audits, fact-finding, negotiations support, and internal pricing reviews as needed
Qualification
Required
Experience using Enterprise Resource Planning (ERP) systems (such as SAP, Oracle, or NetSuite) and specific order management software
Attention to Detail & Accuracy
Strong Communication Skills
Organizational and Time Management Abilities
Problem-Solving Skills
Computer Proficiency, including proficiency with the Microsoft Office Suite (especially Excel for data analysis and reporting)
Candidate must be a U.S. citizen, U.S. permanent resident, or have asylum or refugee status in the U.S
Preferred
Bachelor's degree
Prior experience in the aviation, aerospace, or manufacturing industry is a significant asset
Coursework or certification in relevant industry or role
Company
Innovative Solutions & Support
Innovative Solutions & Support, Inc has rebranded as Innovative Aerosystems, a U.S.-based company specializing in the engineering, manufacturing, and supply of advanced avionic solutions.
51-200 employees
Funding
Current Stage
Public CompanyTotal Funding
$100M2025-07-22Post Ipo Debt· $100M
2000-08-04IPO
Leadership Team
Shahram Askarpour
Chief Executive Officer
Jeffrey DiGiovanni
Chief Financial Officer
Recent News
2025-12-18
The Philadelphia Inquirer
2025-11-10
Business Wire
2025-10-29
Company data provided by crunchbase