Main Sail, LLC · 1 day ago
AutoTime Technical Specialist - Remote
United States
Full-time
Remote
Mid, Senior Level
$0/yr - $145K/yr
5+ years expMain Sail LLC is seeking an experienced AutoTime Technical Specialist to provide hands-on technical ownership of the AutoTime backend and shop floor clock technical enablement for client's SAP–AutoTime implementation. This role focuses on ensuring the technical health and operability of AutoTime while partnering with SAP technical resources to stabilize end-to-end integration through various project phases.
ConsultingCRMInformation TechnologySoftware
Responsibilities
Provide AutoTime backend services including (but not limited to):
Supporting technical enablement for shop floor clocks (configuration support and technical troubleshooting; physical install/network readiness is client-owned)
AutoTime security administration, user management, and system administration support
Technical defect reproduction support and coordination of bug resolution activities with client and/or the product vendor as applicable (consistent with client owning product defect resolution under existing support agreements)
Validate and support the time clock technical architecture: connectivity checks, configuration prerequisites, security model alignment, and backend configuration requirements for Oakville deployment
Support AutoTime technical readiness for SIT/UAT:
Ensure environments are stable for testing cycles
Assist in diagnosing integration issues where symptoms appear in AutoTime (logs, transactions, technical settings) and coordinate with SAP PI/ABAP teams for SAP-side resolution
Support execution of project phases where clock operations are explicitly required:
Build/configure the time clock AutoTime backend solution
Test and verify operations of AutoTime clocks
Remediate time clock failures discovered during SIT/UAT and mock cutover rehearsal cycles
Produce and maintain technical documentation and handoff artifacts:
AutoTime operational runbooks, admin procedures, clock troubleshooting guides, and hypercare support playbooks for transition to steady-state
Provide cutover/hypercare technical support for AutoTime platform stability, including rapid triage, stabilization actions, and contribution to hypercare defect closure evidence
Qualification
Required
5+ years of hands-on AutoTime technical / system administration experience (backend configuration, security/user admin, operational support)
Experience supporting shop floor clock enablement and troubleshooting in a manufacturing environment (Kronos inTouch 9100 or similar)
Demonstrated experience supporting SIT/UAT and go-live stabilization (rapid triage, log-based diagnosis, defect reproduction and verification)
Strong collaboration skills with SAP technical teams (PI/ABAP) and functional leads to resolve end-to-end issues efficiently
Preferred
Experience in regulated or audit-sensitive manufacturing environments where evidence, controls, and traceability matter
Familiarity with SAP–timekeeping/labor integrations and common integration failure modes in shop floor deployments
Experience supporting phased or restart implementations and operating within formal change control and readiness-gate models
Company
Main Sail, LLC
Main Sail is an information technology company specializing in business process management services.
51-200 employees
Funding
Current Stage
Growth StageRecent News
2024-11-05
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