Circle K · 13 hours ago
Benefit Services Coordinator
Tempe, AZ
Full-time
Onsite
Entry Level
1+ years expCircle K is a company seeking a Benefit Services Coordinator to manage Tier 3 ServiceNow escalations related to benefits and time off. The role involves resolving complex issues, ensuring compliance with regulations, and enhancing the employee experience through effective communication and support.
Food and BeverageRetailShopping
Responsibilities
Manage Tier 3 SNOW escalations for benefits
Investigate and resolve complex cases by evaluating information and collaborating with internal teams
Document all escalations and resolutions accurately in SNOW and Workday systems
Communicate timely updates to employees and stakeholders
Monitor trends and ensure consistent communication to support the identification of opportunities for process improvement
Provide support for the Open Enrollment process, including pre- and post-enrollment activities
Support audits and provide accurate documentation as needed
Contribute to team projects and initiatives
Ensure compliance with corporate policies and federal, state, and local regulations
Other duties as assigned
Qualification
Required
High school diploma or equivalent required; Associate Degree preferred
Minimum 1 year of experience in HR, benefits administration, or payroll
Proficiency in Microsoft Office; Workday and ServiceNow
Strong customer service and communication skills, both written and verbal
Ability to manage multiple priorities in a fast-paced environment and maintain confidentiality
Willingness to work onsite in the Tempe, AZ Circle K office 5 days per week (Monday through Friday)
Preferred
Associate Degree preferred
Company
Circle K
Our mission at Circle K is to make our customers' lives a little easier every day.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Edward Dzadovsky
EVP, Chief Technology Officer
Brian Hannasch
Chief Operating Officer
Recent News
2025-01-11
2025-01-11
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