Syntricate Technologies · 18 hours ago
IT Business Analyst with child welfare experience in Columbia SC
Columbia, SC
Full-time
Hybrid
Senior Level
5+ years expSyntricate Technologies is seeking a Business Analyst Project Lead to enhance the user interface of the SC Child Support Application. The role involves analyzing workflows, proposing improvements, and collaborating with stakeholders to optimize financial operations.
Information TechnologyProject ManagementQuality Assurance
Responsibilities
Work closely with the State Functional Manager and Business Analysts to identify areas for improvement within PACSS and deliver practical, actionable recommendations
Analyze existing workflows to uncover inefficiencies and pain points
Design optimized workflows for complex processes in alignment with South Carolina business requirements
Propose enhanced functionality for complex financial activities within PACSS
Design self-guiding workflows, including guided navigation, tooltips, and contextual assistance, for critical areas such as order entry and financial adjustments
Design user-friendly features such as step-by-step wizards, contextual help, and automated guidance to improve usability and reduce training needs
Conduct stakeholder interviews as needed to gain a comprehensive understanding of South Carolina business processes
Collaborate with other Business Analysts to develop comprehensive test scenarios, test cases, and provide general assistance during testing activities
Participate in regular functional meetings focused on user-reported issues, enhancements, and bug triage to review progress, discuss solutions, and align on priorities
Qualification
Required
5+ years of experience working as a Business Analyst
5+ years of experience working with Child Support systems
5+ years of experience working with financial operations such as receipts, distribution, disbursements, recoupment, and/or reconciliation
5+ years of experience with workflow design and system enhancement
5+ years of experience conducting Stakeholder Interviews
5+ years with SQL Querying
BS Degree, Preference given to Finance or IT degree
Preferred
Experience with Microsoft Team Foundation Server (TFS) and Microsoft Test Manager
Experience with Agile or Waterfall methodology
Preference for a degree in Finance or IT
Company
Syntricate Technologies
Syntricate Technologies offers quality assurance, validation, regulatory, business analysis, and project management services.
51-200 employees
H1B Sponsorship
Syntricate Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
Funding
Current Stage
Growth StageCompany data provided by crunchbase