EQUES Law Group · 15 hours ago
Intake Specialist and Administrative Assistants
EQUES® Law Group is a growing, mission-driven law firm serving individuals, families, and businesses throughout Ohio. They are seeking a Part-Time Client Intake & Office Operations Specialist to serve as the front-line point of contact for their Bunker Hill office, ensuring smooth intake operations and providing dependable administrative support.
Law Practice
Responsibilities
Serve as the first point of contact for potential new clients (phone, email, referrals)
Conduct structured intake interviews with professionalism and empathy
Accurately document and enter client information into firm systems
Identify matters requiring attorney review or outside the firm’s scope
Schedule attorney consultations and manage follow-up
Prepare, send, and track fee agreements
Follow firm intake and pipeline procedures
Prepare documents and organize client packets
Operate office equipment (copying, scanning, faxing)
Manage mail, deliveries, and correspondence
Maintain organized physical and digital files
Assist with calendars and administrative coordination
Handle sensitive information with confidentiality
Prepare billing invoices for mail in coordination with Bookkeeper
Maintain consistent in-office presence during assigned hours
Provide a welcoming, professional environment for clients
Perform courier and administrative errands as needed, including deliveries to: Courts and clerk offices, County and state agencies, Law firms and private businesses
Qualification
Required
Strong communication and interpersonal skills
High attention to detail and reliability
Comfort working with structured processes and systems
Ability to work independently while coordinating with a teammate
Valid driver's license required
Preferred
Prior legal, administrative, or client service experience preferred (not required)
Benefits
Qualifying holiday and PTO benefits provided per firm policy