World Wide Technology · 16 hours ago
Regional Manager, Northern California
California, United States
Full-time
Onsite
Senior Level, Lead/Staff
$180K/yr - $220K/yr
10+ years expWorld Wide Technology is a global technology solutions provider leading the AI and Digital Revolution. The Regional Manager role focuses on owning the services business in the region, driving quality, growth, efficiency, and transformation while cultivating a high-performance culture.
HardwareNetwork HardwareSoftware
Responsibilities
Lead service-delivery teammates (in pods and various cross-functional teams) within region by articulating/translating strategic vision and goals
Lead collaboration between regional WWT leaders (service delivery, services sales, sales, finance, operations, and IT) and key partners
Serve as an escalation point for service-delivery issues
Represent the region in meetings with leadership (e.g., status, risk management, forecasting, strategic planning, etc.)
Manage services P&L for region to optimize profitability, resource utilization and investment
Monitor risks, issues and financial metrics and act, as needed, to protect GP and preserve our culture
Forecast financial performance by coordinating with PMO, finance and sales
Ensure feedback regarding service-delivery performance is provided to services-sales team via lessons-learned reviews, client feedback, etc
Educate sales and service-delivery teams within region on services org, service lines, value proposition, capabilities, offerings, success stories, etc.-and represent these to clients, partners and OEMs as needed
Monitor sales pipeline and highlight opportunities and resource requirements for delivery teams
Assist services-sales teammates with SOW development as needed (e.g., scoping, deal structure and contracting)
Collect feedback from clients and sales counterparts regarding service-delivery performance
Monitor and report regularly to senior leadership on service-delivery KPIs, performance metrics, initiatives, risks & issues
Provide oversight of program/project performance, ensuring compliance with our best-practice operational designs, methodologies, and QA processes
Review and provide feedback on SOWs and MSAs in region
Collaborate with stakeholders in region to identify inefficiencies and implement process improvements, tools enhancements, etc
Promote efforts within region to pilot or implement next-gen service-delivery approaches, resourcing models, tools, and automation
Identify regional requirements for resource, process, and tools improvements for leadership
Qualification
Required
Bachelor's degree, or relevant professional services management experience
Minimum of 10 years relevant industry experience
Demonstrated ability to understand and interact with Sales, Presales, Delivery and Governance Functions, and end Customers
Able to manage contract modifications and lead negotiations surrounding contract scope, cost, and schedule
Strength in solving complex issues including customer delivery challenges
Excellent understanding of the project lifecycle, issue and risk management and mitigation strategies
Demonstrated ability to work under pressure and meet deadlines and commitments
Strong organization and time management skills
Strong communication skills (written, verbal, and presentation)
Valid driver's license
Preferred
Knowledge of core OEM (Cisco, Netapp, Dell EMC, VMware) technologies and deployment practices preferred
Benefits
Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
Company
World Wide Technology
World Wide Technology provides technology and supply chain solutions for large public and private organizations.
10001+ employees
H1B Sponsorship
World Wide Technology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (52)
2024 (56)
2023 (25)
2022 (63)
2021 (50)
2020 (48)
Funding
Current Stage
Late StageTotal Funding
$25M2000-02-13Series Unknown· $25M
Leadership Team
Michael Taylor
Chief Technology Officer
Thomas Strunk
CFO at WWT
Recent News
2026-01-22
2026-01-16
Company data provided by crunchbase