Block · 9 hours ago
Hardware Packaging Operations Manager
Bay Area, CA, United States of America
Full-time
Onsite
Senior Level, Lead/Staff
$180K/yr - $270K/yr
8+ years expBlock is a technology company that builds solutions to increase access to the global economy. They are seeking a Hardware Packaging Operations Manager to lead complex, multi-region packaging programs across Block’s hardware portfolio, ensuring effective collaboration with various teams to meet packaging goals.
Financial Services
Responsibilities
Own integrated packaging program plans across EVT/DVT/PVT/MP and sustaining, including supplier readiness, CM packout readiness, material availability, and validation/REL/ship testing for assigned hardware programs
Lead in‑region execution with suppliers and CMs, driving daily/weekly rhythms, build readiness, issue resolution, and change implementation (ECO/PCO) so that packaging is never a top issue or blocker on the line
Coordinate validation builds and packout trials at CMs, including SOPs, assembly guidelines, fixtures, carton and pallet configuration, labeling, and ship‑readiness for regional warehouses; report findings and drive closure on gaps
Partner with packaging leads and suppliers (e.g., Packaging Program Leads, supplier DRIs) who own deep structural/material design, ensuring their decisions are reflected in schedules, tests, and manufacturing plans
Drive cross‑functional alignment with Design, Product, Hardware Engineering, Quality, Factory Ops, and Supply Chain on packaging requirements, risks, and tradeoffs across cost, schedule, and seller experience
Lead regional and supplier transitions scoping packaging changes, coordinating material localization and capability ramp, and ensuring transitions meet quality, schedule, and cost targets
Manage risk and executional agility by identifying issues early, framing options with clear impact on schedule/cost/quality, and making principled recommendations that keep programs moving under tight timelines
Standardize and improve packaging operations by developing reusable tools, templates, SOPs, and checklists for builds, reporting, and supplier/CM engagement
Model Hardware Operating Principles in daily work (e.g., acting with urgency, valuing program speed and efficiency, bringing deep expertise, taking principled risks, and being transparent and straightforward) and help reinforce them across partners and programs
Qualification
Required
Significant experience in hardware packaging or hardware operations, typically 8+ years in packaging program management, packaging engineering, supply chain, or related operations roles, ideally in consumer electronics or comparable high‑volume hardware
Proven track record owning packaging programs end‑to‑end, from concept/development through mass production and sustaining, including managing multiple suppliers and CMs across Asia time zones
Deep understanding of packaging development and production, including development builds, tooling, construction/assembly, printing, REL/ship testing, packout, and change management
Strong program and stakeholder management skills, with the ability to build integrated schedules, track risks and issues, and drive alignment across cross‑functional teams and external partners with minimal oversight
Excellent communication skills (written and verbal), including experience running effective supplier/CM reviews, providing clear status and risk summaries, and influencing decisions across time zones and cultures
Demonstrated ability to operate with high autonomy in ambiguous environments, using sound judgment to balance speed, risk, and quality and to 'unblock' programs without waiting for direction
Continuous improvement mindset, with examples of raising the bar on how packaging programs are run (e.g., standardizing processes, improving documentation, or implementing scalable tools/systems that increase quality or efficiency)
Ability to travel internationally to packaging suppliers and CMs to support builds, audits, and critical milestones, as needed
Preferred
Experience working both brand‑side and supplier‑side (e.g., at packaging converters, CMs, or logistics providers), with a strong understanding of how to influence partners while respecting their constraints
Experience leading regional transitions (e.g., moving production from China to Vietnam/Malaysia or similar), including ramping new suppliers, aligning capabilities, and managing business continuity
Familiarity with sustainability and regulatory requirements for packaging (materials, recyclability, regional compliance, logistics constraints) and how to incorporate them into program decisions
Language skills relevant to our supplier base (e.g., Mandarin or other regional languages)
Benefits
Remote work
Medical insurance
Flexible time off
Retirement savings plans
Modern family planning
Company
Block
Block is one company built from many blocks, all united by the same purpose of economic empowerment.
10001+ employees
H1B Sponsorship
Block has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (257)
2024 (253)
2023 (260)
2022 (297)
Funding
Current Stage
Late StageLeadership Team
Amrita Ahuja
Chief Financial Officer
Lookman Olusanya
CFO, Square
Recent News
Morningstar, Inc.
2024-11-14
Business Journals
2024-04-05
2024-03-08
Company data provided by crunchbase