CivicMinds, Inc · 1 day ago
Personal Banking Manager
CivicMinds, Inc is seeking a Personal Banking Manager to oversee a full-service personal banker and customer service staff. The role involves ensuring compliance with established policies, meeting operational goals, and providing excellent customer service while also managing staff and community relations.
Responsibilities
Responsible for efficient, and effective oversight of a full-service personal banker and customer service staff
Ensure that established policies and procedures are being followed
Responsible for meeting operational goals including and other metrics
Other duties include customer service, security, community relations, and some facility administration
Qualification
Required
Highest level of confidentiality and discretion of customer and bank information
Knowledge of how to operate a computer and other standard office equipment
Ability to communicate effectively via phone, email and in person
Three years of bank operations and customer contact experience
Preferred
Prior People Management Experience Is Preferred
Associate Or bachelor's degree in business or another related field is preferred
Benefits
Health, Dental
Vision Insurance Health Savings Account with Employer Contributions
Short- and Long-Term Disability Employer
Paid Life and AD&D Insurance
Voluntary Life, Flexible Spending Accounts
Accident, Critical Illness
Hospital Indemnity
Legal Insurance 401(k) with Employer Match & Profit Sharing
Paid Time Off
Flexible Scheduling
Education Assistance Program
Product & Service Discounts & more!