HearingLife · 16 hours ago
Patient Care Coordinator
Manchester, NH
Full-time
Onsite
Entry Level
$18/hr - $21/hr
1+ years expHearingLife is a national hearing care company and global leader in hearing healthcare, operating over 600 centers across 42 states. The Patient Care Coordinator (PCC) plays a vital role in ensuring a positive patient experience by managing administrative functions, coordinating patient interactions, and supporting the clinic's revenue goals.
ConsultingCustomer ServiceHealth CareMedicalMedical Device
Responsibilities
Welcome all patients and maintain high level of customer service
Inbound and outbound phone calls, 50-75 per day
Schedule & confirm all patient appointments
PPI Intake and processing
Collect and verify medical insurance information for patients
Ordering and receiving office supplies
Payment processing
Hearing Aid supplies inventory management
Maintain office cleanliness
Uphold and maintain all HIPPA standards
Qualification
Required
High school diploma or GED required; college degree preferred
Minimum of 1-2 years of experience in a customer service, administrative, or healthcare-related role
Strong interpersonal and communication skills (verbal and written)
Exceptional organizational skills with attention to detail
Ability to multitask and manage time effectively in a fast-paced environment
Comfortable using technology, including scheduling software and electronic medical records (EMR) systems
Benefits
PTO & Paid Holidays
Work-Life balance is VERY important to us!
Medical, dental, vision, and HSA
401K+ Match
Maternity Leave
Short Term and Long-Term Disability coverage
Free Life Insurance
Pet Insurance
Steeply discounted Hearing Aids and Products for you and your family members.
Daycare Flex Savings Plan
Growth and development opportunities
Company
HearingLife
HearingLife is a national hearing care company and part of the Demant Group, a global leader in hearing healthcare built on a heritage of care, health and innovation since 1904.
1001-5000 employees
H1B Sponsorship
HearingLife has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Matthew R. Reilly, CFA
Chief Financial Officer
Beth Steinbrenner
Chief People Officer
Recent News
2025-10-28
2025-10-09
Company data provided by crunchbase