Teague · 12 hours ago
Senior Account Manager
Everett, WA
Full-time
Onsite
Senior Level
$165K/yr - $185K/yr
7+ years expTeague is an independent design consultancy that combines technology expertise with a deep understanding of human behavior to design what’s next for companies in various industries. The Senior Account Manager will serve as a strategic partner to executive leadership and clients, owning the success of complex programs while leading cross-functional teams to deliver high-impact work aligned with client and business goals.
E-CommerceInformation TechnologyProduct DesignTravel
No H1B
U.S. Citizen Only
Responsibilities
Serve as a strategic partner to executive leadership and clients, co-defining program vision, success metrics, and long-term business outcomes that align with Teague’s growth and design strategy
Own the end-to-end success of multi-disciplinary, multi-year programs—ensuring delivery excellence, profitability, and client satisfaction across a portfolio of projects
Anticipate client and market needs to proactively shape proposals, partnerships, and future opportunities that extend Teague’s impact and strengthen relationships
Partner with Finance, Growth, and Creative Leadership to forecast annual revenue, budget, and resourcing needs—informing Teague’s broader business planning
Build, deepen, and sustain trusted relationships with senior-level client stakeholders, representing Teague as a strategic advisor and thought leader
Champion program excellence and operational discipline across all phases—from discovery through delivery—ensuring clarity, accountability, and quality across teams and clients
Translate complex client challenges into integrated, strategic programs that blend Teague’s capabilities across design, technology, and strategy
Evaluate business and industry trends to guide Teague’s positioning and identify emerging opportunities for innovation and growth
Develop multi-year program roadmaps grounded in client objectives, evolving market dynamics, and measurable business impact
Serve as a thought partner to Creative and Growth leaders, contributing to Teague’s approach to client engagement, value creation, and delivery models
Apply systems-level thinking to balance near-term deliverables with long-term client relationship health, operational scalability, and business sustainability
Represent Teague in industry events, conferences, and client forums to elevate brand visibility and thought leadership
Lead cross-functional teams to deliver high-impact programs on time, within budget, and aligned to client and business goals—balancing rigor, creativity, and agility
Oversee contract negotiations, scopes, estimates, and risk management plans; ensure clarity of deliverables, dependencies, and success metrics
Drive accountability through structured program governance, milestone reviews, and transparent communication across clients, teams, and leadership
Mentor and develop program and project managers to grow their strategic, financial, and client-relationship capabilities
Build and maintain scalable program management processes and tools that improve efficiency, visibility, and quality across engagements
Deliver compelling, data-informed presentations and rationales to senior clients, demonstrating measurable impact and return on investment
Meet or exceed annual program and revenue targets, contributing directly to Teague’s financial and strategic success
Qualification
Required
Bachelor's Degree from an accredited school preferred
7+ years of account management, project management, or design management experience in creating business solutions from either the creative or consulting point of view to create, maintain, and grow customer relationships, with 3-5 years of team leadership experience
Demonstrated ability to establish a project/program strategy and execute that strategy
Experience in high-level, design-integrative business planning and development
A proven track record of successful business development and satisfied clients
Must have a positive reputation for building and maintaining relationships with people at all levels of an organization across a diverse range of cultural, generational, ethnic, racial, educational, and social backgrounds
Understands business operations and can effectively contribute to yearly planning and multi-year program planning
Experience communicating complex, technical information to audiences that do not have a deep technology orientation, as well as ones that do
An understanding of international design culture
Knowledge of the requirements of a design operation, including airlines, aviation or transportation design services
Up-to-date knowledge of current and emerging trends and practices in the aviation industry
Understanding of plan projects including schedules, priorities, activities, and workload
Must be a U.S. citizen as compliant with the International Traffic in Arms Regulations (ITAR). Must be located or willing to relocate to Seattle, WA
Benefits
Short & Long-Term Disability and Life/AD&D insurance
Competitive dental and medical plans with a Health Savings Account option
Flexible Spending Accounts
401k
Parental Leave
Voluntary benefits for vision, additional life, additional AD&D, accident & injury, critical illness, identity theft protections, legal and long-term care
Discounts on pet insurance
Access to HealthCare Bluebook
4 weeks of paid time a year (prorated for part-time hires)
10 paid holidays throughout the fiscal year
On-Call or Temporary employees accrue 1hr of PTO for every 30hrs worked
Company
Teague
Teague is an information technology company the specializes in the fields of product design and travel.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
John Barratt
President & CEO
Devin Liddell
Principal Futurist
Recent News
Company data provided by crunchbase