Albertsons Companies · 4 hours ago
Home Shopping Manager
11401 COIT RD, FRISCO, TX, 75035, US
Full-time
Onsite
Mid LevelAlbertsons Companies is a leading retail organization, and they are seeking a Home Shopping Department Manager to lead an E-Commerce team. This role involves managing associates, ensuring product quality, and driving operational performance to deliver exceptional customer experiences.
Food and BeverageFood DeliveryMeat and PoultryRetail
Responsibilities
Lead day-to-day E-Commerce operations and supervise picker performance
Ensure produce quality, correct product dating, and accurate order selection
Maintain a minimum picking standard of 90 picks per hour
Audit order accuracy, staging, and on-time readiness for delivery
Coordinate with Store Director, department heads, receivers, and vendors to ensure product availability
Manage the re-shop process to reduce out-of-stocks and substitutions
Maintain 97% in-stock fulfillment, less than 3% out-of-stocks, and zero missing items
Participate in weekly meetings with store leadership
Observe shoppers and drivers to ensure best practices are followed
Partner with store leadership to interview, hire, train, coach, and mentor associates
Create effective work schedules to meet performance and efficiency goals
Communicate with customers proactively and respond to inquiries or concerns
Process refunds promptly
Assist drive-up customers and delivery service partners
Oversee E-Commerce equipment, assets, and undelivered product
Use internal systems and applications to manage orders, reporting, communication, and business directives
Qualification
Required
Leadership experience required
High school diploma, GED, or equivalent
Proficiency with computers and tools such as Microsoft Office (Outlook, Excel, Word), Manhattan, VTIL, Fix Exceptions, and Power BI
Strong customer service abilities and relationship-building skills
Attention to detail and strong personal integrity
Ability to prioritize, multitask, and make effective business decisions
Strong written and verbal communication skills
Effective training and coaching abilities
Preferred
Customer service or retail experience preferred
Experience working in team environments
Benefits
Medical
Dental
Vision
Disability and life insurance
Sick pay
PTO/Vacation pay
Paid holidays
Bereavement pay
Retirement benefits (pension and/or 401(k) eligibility)
Quarterly bonus
Company
Albertsons Companies
Albertsons Companies is a food and drug retailer that helped in the areas of hunger relief, education, cancer research, and treatment.
Founded in 1939
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.25BKey Investors
Apollo
2025-10-21Post Ipo Debt· $1.5B
2022-10-14Acquired
2020-06-25IPO
Leadership Team
Susan Morris
Chief Executive Officer
Sharon McCollam
President & Chief Financial Officer
Recent News
2026-01-23
2026-01-22
Company data provided by crunchbase