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Hawley Troxell · 6 days ago

Help Desk Specialist

Boise,ID,US

Full-time

Onsite

Entry Level

1+ years exp

Hawley Troxell is seeking a full-time Help Desk Specialist to support end users in all office locations in Idaho and Washington from our Boise office. The role involves assisting end users with technical issues, providing training, and collaborating with vendors.

ConsultingLegal

Responsibilities

Support end users in all office locations in Idaho and Washington from our Boise office

Assisting end users with solving technical and hardware problems using a ticketing system

Software and hardware training

Working with vendors

Qualification

IT help desk experienceWindows Operating SystemTroubleshooting softwareMicrosoft OfficeBasic hardware knowledgeMultitaskingPrioritizationTraining end usersOrganizing workloadInterpersonal skillsCommunication skills

Required

minimum of 1 year of IT help desk experience

exceptional interpersonal and communication skills

ability to multitask

ability to prioritize

ability to train end users

ability to organize a busy workload

strong knowledge of Windows Operating System

strong knowledge of Microsoft Office

basic hardware knowledge

experience troubleshooting software incompatibilities

experience connecting peripheral components

experience with PC hardware issues and upgrades

ability to lift 25 lbs

Company

Hawley Troxell

Hawley Troxell is a legal services company offering business law services.

Founded in 1964

Boise, Idaho, USA

51-200 employees

https://hawleytroxell.com

Funding

Current Stage

Growth Stage

Leadership Team

Susan Olson

Chief Operating/Chief Financial Officer

Amy Mensik

Partner - Employment & Litigation Attorney

Recent News

Idaho Business Review

Idaho lawyer has spent a career focused on politically contentious issue

2025-02-14

Company data provided by crunchbase