Cigna Healthcare · 1 hour ago
Director, Process Re-Engineering and Diagnostics- Remote
United States
Full-time
Remote
Director/Executive
$153K/yr - $254K/yr
10+ years expCigna Healthcare is dedicated to improving health and vitality through efficient and effective processes. The Process Re-engineering & Diagnostics Director will lead transformation efforts to identify and implement high-impact improvements across the enterprise.
Hospital & Health Care
Responsibilities
Lead rapid hypothesis-driven diagnostics across functions, processes, and value streams
Analyze cost, capacity, cycle time, demand, rework, and complexity drivers
Identify root causes of inefficiency—not just symptoms. Quantify opportunity size and prioritize initiatives based on value, feasibility, and speed to impact
Lead end-to-end process re-engineering, including:
Elimination of non-value-add activities
Simplification and standardization (AI/automation opportunities)
Identification of org design, GCC, vendor optimization opportunities
Design future-state processes aligned to enterprise standards and strategy. Ensure redesigned processes are practical, executable, and scalable
Act as a hands-on execution leader, embedding with business teams as needed
Drive rapid decision-making and issue resolution during re-engineering efforts
Partner with PMO to transition initiatives into structured execution when appropriate
Partner with Data & Analytics to leverage insights for diagnostics and performance tracking
Identify opportunities for automation, AI, workflow, or technology enablement tied to redesigned processes
Collaborate with HR and GCC leads on workforce, role clarity, and location strategy implications
Navigate resistance by grounding recommendations in data and operational reality
Codify repeatable diagnostic and re-engineering methodologies, tools, and playbooks
Partner with Change Management to ensure adoption and sustainability
Qualification
Required
10+ years of experience in process re-engineering, operational transformation, or enterprise consulting
Proven track record delivering measurable efficiency and effectiveness outcomes
Strong analytical skills with the ability to translate data into action
Experience leading cross-functional teams in complex organizations
Executive presence and comfort operating with senior leaders
Preferred
Background in Lean, Six Sigma, or equivalent process excellence methodologies
Experience in Finance, Operations, or Corporate Functions transformations
Exposure to automation, AI, or technology-enabled process redesign
Benefits
Medical
Vision
Dental
Well-being and behavioral health programs
401(k)
Company paid life insurance
Tuition reimbursement
A minimum of 18 days of paid time off per year
Paid holidays
Company
Cigna Healthcare
We are a health benefits provider that advocates for better health through every stage of life.
10001+ employees
H1B Sponsorship
Cigna Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (442)
2024 (335)
2023 (324)
Funding
Current Stage
Late StageLeadership Team
Laura Cascudo
CEO Communications Operations / Communications Operations Director
Stephanie Bobb
CEO Communications Operations Lead
Recent News
Hartford Business Journal
2025-10-07
2025-10-06
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