Exfluential · 9 hours ago
Senior Product Design Manager
Exfluential is a company focused on empowering Healthcare Providers through their innovative enablement platform. They are seeking a Senior Product Design Manager to lead design efforts, mentor teams, and architect their design practice, ensuring a user-centric approach to product development.
Enterprise SoftwareHealth CareMedical DevicePharmaceutical
Responsibilities
You’ll own end-to-end design from collaborating with Executive Leadership to understand business requirements, to turning them into polished, user-centric reality through close partnership with Program Management and Engineering
You are a "Player-Coach" who leads by example and invests in developing the team
You’ll manage a small, high-output group supporting both product roadmap and marketing needs, while remaining a maker at heart, jumping into Figma to execute on our most complex features and setting the standard for visual craft and usability
As our first full-time design lead, you have the unique opportunity to redefine "how design happens" here
You will evolve our approach into a structured discipline, establishing the systems, processes and unified unified visual language (across Brand and Product) will scale alongside our rapidly growing company
Lead high-value customer discovery and feedback sessions with senior leaders
You possess a senior-level presence to position yourself as a partner to our clients, asking strategic questions and validating our roadmap
Leverage tools like PostHog, insights from customer-facing teams, and external industry best practices to inform design decisions
You don’t guess; you propose designs based on evidence, user behavior, and business outcomes
Partner with Program Management to transform requirements into clear, scoped design deliverables
You’ll provide direction on resource allocation, deciding who tackles what to maximize quality and ensure we hit our release dates
Work closely with Engineering to balance "perfect design" with "fast execution." You possess the judgment to know when to push for a custom interaction and when to use a standard component to ship value quickly
Qualification
Required
7+ Years of Design Experience: You have a strong track record in B2B SaaS, ideally dealing with complex workflows, data-heavy interfaces, or white-labeled solutions
3+ Years of Management Experience: You have experience mentoring designers and directing the output of a small team. You know how to provide critique that improves the work while motivating a designer
A 'Polished' Communicator: You are bilingual in design and business. You are just as comfortable collaborating on technical constraints with engineers as you are articulating the strategic 'why' behind design decisions to executives. At the same time, you proactively surface strategic opportunities, identifying when areas of the platform need evolution supported by strong user data
Systems Thinker: You don't just design screens; you design design systems. You understand how a change in 'Settings' cascades to impact the 'Dashboard.'
Startup Mindset: You are equally comfortable in clearly set strategies as you are in filling in the details. You thrive at delivering high-quality work at a pace that keeps the product evolving/moving
Preferred
Experience in Healthtech
Ability to tie design decisions to business outcomes such as revenue, retention, adoption, or operational efficiency
Strong understanding of B2B buying versus using dynamics (decision-makers purchase; internal teams and providers use)
Proven experience collaborating with Sales, Customer Success, and Marketing
Experience in marketing design, including website, social media, go-to-market
Benefits
$140,000-$185,000 includes salary + performance-based bonus (based on experience)
Stock options
Medical, dental, and vision coverage for full-time employees and dependents
Flexible Spending Account (FSA)
401(k)
Learning & development benefit
Flexible vacation time
Perks that support our team’s well-being and connection, from fun events to snacks and more