Desktop Support Technician (onsite) jobs in United States
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Pacific Medical, Inc. · 17 hours ago

Desktop Support Technician (onsite)

Pacific Medical, Inc. is a leading distributor for durable medical equipment and surgical instruments. They are seeking a full-time Desktop Support Technician to join their internal Information Technology department, responsible for the installation, maintenance, and repair of company computers and software, as well as providing helpdesk support to end users.

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Responsibilities

Provide Helpdesk support to end users for all company programs and applications
Update company computers, printers, phones and security systems
Maximizes uses of hardware and software by training users; interpreting instructions; answering questions
Ability to work with a variety of individuals at all levels of the organization
Strong written and phone communication skills
Assist in the auditorium, conference rooms, dry lab, and pub with audio visual needs
Monitor printers and request service and order supplies

Qualification

Desktop SupportMicrosoft WindowsMicrosoft Office 365Networking/TCPIPActive DirectoryDNSHelpdesk SupportCustomer ServiceCommunication SkillsTeam Player

Required

Provide Helpdesk support to end users for all company programs and applications
Update company computers, printers, phones and security systems
Maximizes uses of hardware and software by training users; interpreting instructions; answering questions
Ability to work with a variety of individuals at all levels of the organization
Strong written and phone communication skills
Assist in the auditorium, conference rooms, dry lab, and pub with audio visual needs
Monitor printers and request service and order supplies
Ability to learn industry-specific applications is required
Candidates that apply must be hard working, self-motivated, professional, reliable, team player, possess strong customer service/communication, telephone, and written skills, strong work ethic, and able to learn and work in a fast paced environment
Only those with the ability to manage varying as well as scheduled tasks should apply
The final candidate will submit to a detailed background check

Preferred

Knowledge of Microsoft Windows
Knowledge of Microsoft Office 365
Knowledge of RingCentral
Knowledge of DocuWare
Knowledge of Networking/TCPIP
Knowledge of Active Directory
Knowledge of DNS

Benefits

Medical
Dental
Vision
ER paid Life for Employee
Voluntary benefits
Medical FSA
Dependent FSA
HSA
401k
Financial Wellness planning
10 paid holidays per year
At completion of 3-month introductory period, vacation accrual up to a max of 40 hours in the first 23 months, at 24 months, accrual up to a max of 80 hours with a rollover balance.
Sick accrual begins upon date of hire up to a max accrual of 80 hours annually with a max usage of 48 hours annually with a rollover balance.

Company

Pacific Medical, Inc.

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Pacific Medical, Inc.

Funding

Current Stage
Growth Stage

Leadership Team

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Jeff Leonard
CFO
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Mark Weaver
General Counsel/C.O.O.
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Company data provided by crunchbase